spywere how do i get it off my pc?

Answer 1

Hi Janet

If you are using Microsoft software then click start, bring up all programs, click windows update, once on the update page type "security downloads" in the searchbar, click search. Scroll thru till you find the download for Windows Defender, download and run a full scan. Its free and covers you for adware,spyware,malware etc. Unlike some free programs that can be downloaded from the net it runs in the background so you are protected all the time

Answer 2

2

Answer 3

It is not "spywere". The correct spelling is "spyware". What I need you to do is to register at MCH Forums so you can access our Library:
My Computer Headaches FORUMS (free registration)
http://mycomputerheadaches.tz4.com
Read the stickies in the Announcements Forum and then contact spunkovision at http://tech.groups.yahoo.com/group/mycomputerheadaches/
to get the password. Then proceed to this article:

My Computer Headaches Forums->The Library->Reference Articles->Malware Issues

Anti-Malware
http://z11.invisionfree.com/SpunkyMcSpank/index.php?showtopic=2

To get more of your computer questions answered, join us here:

My Computer Headaches FORUMS (free registration)
http://mycomputerheadaches.tz4.com

MCH Yahoo Group
http://tech.groups.yahoo.com/group/mycomputerheadaches/

Answer 4

Your best bet would be to wipe the hard drive and re-install all your software ( backup any important files first ) - Microsoft recommend you do this periodically anyway .
Then install a decent security software package ( try AVG for free virus software , Yahoo for Pop up blockers ) . Avoid p2p / porn sites at all costs .

Answer 5

you must have downloaded it at some point, so go into control panal, add and delete programmes, and delete the bloody thingy. also, if you have a shortcut on the desktop, right click and send it to the waste bin, and then delete that also, Twill always be on your harddrive, everything is, but it will not be up front to bother you.l

Answer 6

It would help to know if you have Antivirus and Antispyware programs to protect your computer. If you do not then go here and run an online scan and removal. Remove all it finds. Write down the names (exactly) the scan cannot remove.

http://housecall.trendmicro.com/

For any it cannot remove then do this. Download these programs and run them using the procedure below.

http://www.filehippo.com/download_avg_antivirus/

http://www.filehippo.com/download_ad-aware/

http://www.filehippo.com/download_ewido/

http://www.filehippo.com/download_cwshredder/

MALWARE REMOVAL

Removing infections from your computer is never as easy as aquiring them. Malware infections are not meant to be removed so it takes TIME and PATIENCE to get rid of them. If you do not have T & P then you can always do a Reformat.

Malware is a general word for all form of Viruses, Spyware etc. This procedure works for all Malware. Use the appropriate program.

You might be unable to access the Internet after removing the Malware so you will need to run LSPfix or Winsockxpfix (as appropriate). Download one, but do not run until later, if required.

LSPfix: all Windows OS except 95.

http://www.cexx.org/lspfix.htm

Winsock XP Fix: Windows XP only.

http://www.spychecker.com/program/winsockxpfix.html



UPDATE YOUR ANTI-VIRUS OR ANTI-SPYWARE PROGRAM.


Let's get cleaning

Part 1

• Temporarily show hidden files.

For Windows XP:

1.
Click Start, and then click Control Panel.

2.
Click Appearance and Themes, and then click Folder Options.

3.
On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.



For older systems:

1.
Double-click My Computer, click View, and then click Folder Options.

2.
On the View tab, under "Hidden files and folders", click "Show hidden files and folders", and clear (uncheck) the "Hide protected operating system files" check box.


IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


Empty your Internet Explorer cache and your other temporary file folders:

1.
On the Internet Explorer Tools menu, click Internet Options.

2.
On the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are currently stored in your cache.

3.
Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK.

4.
Click OK again.

Restart in Safe Mode:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START RUNNING YOUR SCANNER.


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode.

If you are unable to access the Internet after removing Malware you will need to run LSPfix or Winsockxpfix (as appropriate).


If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem, removing the need to run Winsockxpfix. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the dialogue box that appears. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


The last steps

If you are running Windows XP or Windows ME, and your computer has been successfully cleaned of Malware, there is one more thing that needs to be done.

Delete any old restore points and then create a new restore one. The old ones may, of course, be infected with the Malware and cannot be used.

First, start and then stop the Restore Service. This is done differently depending on what operating system you are running.

Windows XP:

1.
Click Start, and then click Control Panel.

2.
Click Performance and Maintenance, click System, and then click on the System Restore tab.

3.
Select the Turn Off System Restore check box, click Apply, then restart your computer.

4.
Return to the System Restore Tab and turn System Restore back on.


Windows ME:

1.
Click Start, click Control Panel, click System.

2.
Click Performance, click File System, and then click Troubleshooting.

3.
Enable the option Disable System Restore, click Apply then restart your computer.

4.
Return to the Troubleshooting tab and turn System Restore back on.


To set a manual restore point complete the following steps:

1.
Click the Start button.

2.
Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3.
Choose Create a restore point, and then click Next.

4.
In the Restore point description box, type a name for your restore point, and then click Next.

5.
Click OK.


There are Trojans that fall into the Smitfraud family. These require the use of a specialized program for removal. Here are two sites that specialize in removing these:

http://www.internetinspiration.co.uk/roguefix.htm

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

Answer 7

You can get this program http://www.spybot.info/ and get rid off the spyware.. there are others , but I like this one because you can get updates regularly and it is totally free. And the guy who developed the software knows about it.

Answer 8

use a free download called Adaware from Lavasoft. I've been using it for about a year and its very good

Answer 9

Ad-Aware

Answer 10

Good question


Dr BAd