how do i get ride of a trojan horse from my computer?

Answer 1

Trojan Removal Procedure.

Removing infections from your computer is never as easy as aquiring them. Malware infections are not meant to be removed so it takes TIME and PATIENCE to get rid of them. If you do not have T & P then you can always do a Reformat.

Malware is a general word for all form of Viruses, Spyware etc. This procedure works for all Malware. Replace the Ewido program with the appropriate program.

You might be unable to access the Internet after removing the Malware so you will need to run LSPfix or Winsockxpfix (as appropriate). Download one and save to desktop, run it later.

LSPfix: all Windows OS except 95.

http://www.cexx.org/lspfix.htm

Winsock XP Fix: Windows XP only.

http://www.spychecker.com/program/winsockxpfix.html



Download and Update Ewido (now called the AVG Antispyware):

http://www.ewido.net/en/download/


-- If you have problems updating see here:

http://www.ewido.net/en/download/updates/

Once the updates are installed do the following:



Let's get cleaning

Part 1

• Temporarily show hidden files.

For Windows XP:

1.
Click Start, and then click Control Panel.

2.
Click Appearance and Themes, and then click Folder Options.

3.
On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.



For older systems:

1.
Double-click My Computer, click View, and then click Folder Options.

2.
On the View tab, under "Hidden files and folders", click "Show hidden files and folders", and clear (uncheck) the "Hide protected operating system files" check box.


IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


Empty your Internet Explorer cache and your other temporary file folders:

1.
On the Internet Explorer Tools menu, click Internet Options.

2.
On the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are currently stored in your cache.

3.
Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK.

4.
Click OK again.

Restart in Safe Mode:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



Start Scan and let Ewido scan the PC


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode.

If you are unable to access the Internet after removing Malware you will need to run LSPfix or Winsockxpfix (as appropriate).


If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem, removing the need to run Winsockxpfix. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the dialogue box that appears. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


The last steps

If you are running Windows XP or Windows ME, and your computer has been successfully cleaned of Malware, there is one more thing that needs to be done.

Delete any old restore points and then create a new restore one. The old ones may, of course, be infected with the Malware and cannot be used.

First, start and then stop the Restore Service. This is done differently depending on what operating system you are running.

Windows XP:

1.
Click Start, and then click Control Panel.

2.
Click Performance and Maintenance, click System, and then click on the System Restore tab.

3.
Select the Turn Off System Restore check box, click Apply, then restart your computer.

4.
Return to the System Restore Tab and turn System Restore back on.


Windows ME:

1.
Click Start, click Control Panel, click System.

2.
Click Performance, click File System, and then click Troubleshooting.

3.
Enable the option Disable System Restore, click Apply then restart your computer.

4.
Return to the Troubleshooting tab and turn System Restore back on.


To set a manual restore point complete the following steps:

1.
Click the Start button.

2.
Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3.
Choose Create a restore point, and then click Next.

4.
In the Restore point description box, type a name for your restore point, and then click Next.

5.
Click OK.

Answer 2

remove all p2p sharing network if you have that software on pc like limewire ,this is why your pc is slow, add more ram 2gb ram


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ad-aware professional 6.0 /ad-watch 3.0
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ewido anti spyware new product name >> avg anti spyware 7.5

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Answer 3

In trojan detecting F-secure is the best. Also note that its expensive and can be installed at only one computer. At my computer, it detected 7 trojans.

Answer 4

First of all, it is just called a Trojan. (Capitalized.) The only way is to either delete permanently the program that it infected, if you know it, or the simpler way is to install an antivirus program onto your computer. My suggestion is Norton AntiVirus. To get more help, e-mail me at [e-mail]

Answer 5

Download Spy-sweeper

Answer 6

A trojan is a virus - run a anti-virus scan - try f-secure they do a free online scan then try their free 3 week trial and buy the software or use a freebie like AVG. get the freebie from download.com

Answer 7

I definitely have been scuffling with an epidemic, malicious program, pop ups, malware and spyware for 3 days. i ultimately went to Microsoft after attempting each little thing. secret agent Bot did not paintings. Avast stinks. Lava ware did not paintings. the suited suited element is......Microsoft stay One Care You get a ninety trial unfastened then you definately ought to pay. i visit pay whilst it extremely is over by way of fact it works!!! It takes hours to place in, run and fasten whether it extremely is properly worth it!! believe Me!! I wasted hours and hours attempting.

Answer 8

you need internet access

you need a virus scanner to identify the trojan (it will have been given a name)

you need to google the virus name, or look the virus up on macafee.com (mcafee.com? can't remember) then get your hands on the removal steps.

if it's spyware rather than a trojan (not much difference really) then try spybot search & destroy

Answer 9

Trojans and viruses are different programs, and you need different security programs to detect and remove them.

Before attempting to remove malware you must switch off System Restore as back up files will be hiding in there, and it will just restore itself. Go to Start - programs - accessories - system tools - system restore.
Run Avast and Ewido in Safe Mode. To get into Safe Mode repeatedly press the F8 key after the bios screen loads but before Windows loads. You'll know if you made it because the screen will be at 800 x 600 and your pc will be slow.

Then beef up your security. Its easier to prevent malware getting on to your sytem in the first place rather than trying to remove it.

The Windows firewall doesn't stop malware on your pc from dialling out. Either of these firewalls are free for personal use and stop unwanted incoming and outgoing traffic. You choose which programs are allowed to access the internet. They are both fairly easy to use and updated regularly.
http://www.zonelabs.com Zone Alarm firewall
http://www.kerio.com Kerio firewall

Shields Up security site, check your firewall works
https://www.grc.com

http://www.mozilla.com/ Firefox web browser
http://www.opera.com/ Opera web browser
Instal both these web browsers, turn off javascript on one and use that browser for vising unknown websites. They don't support Active X so thats one less way for problems to get on your pc.

Winpatrol is a handy utility that tracks cookies on your pc and stops unwanted changes to your startup folder.
http://www.winpatrol.com

Spywareblaster works with Internet Explorer and Firefox. It won't uninstall spyware that is already on your pc, but it will prevent hijacks and other malicious changes to your browser.
http://www.javacoolsoftware.com

http://www.siteadvisor.com -Site Advisor warns about malware on sites you are about to visit.

http://www.avast.com - Avast Antivirus

http://www.ewido.net - AVG(Ewido) anti trojan

Ad-Aware SE Personal anti adware
http://www.lavasoft.com

Spybot Search and Destroy anti spyware
http://www.safer-networking.org

http://spywarewarrior.com/rogue_anti-spyware.htm - The Spyware Warrior site identifies fake anti spyware programs.

http://www.bitdefender.com -BitDefender can be used as a second, on demand anti virus.

http://www.ccleaner.com Cr*pcleaner Registry cleaner and privacy tool

You can also download Microsofts free Windows Defender from the official Microsoft site, and the Malicious Software Removal Tool.

Remember to update and run all of you anti malware programs at least once a week.

Answer 10

Try one or more of these,


Free Anti-Adware/Malware/Spyware protection:
http://free.grisoft.com/doc/1 I recommend ewido!!!
http://www.safer-networking.org/
http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5
http://www.microsoft.com/athome/security/spyware/software/default.mspx
http://www.superantispyware.com/

Free Online Spyware Scan:
http://www.spywareguide.com/onlinescan.php Very good for newbies!

Good Luck.