all of a sudden when i turned on my computer, when i go into any folder, it sais C++ runtime error in explorer.exe, then the shell restarts
I have WIN XP HOME SP2
2006-10-12 08:21:22 · 3 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers
No i have Zonealarm suite and many anti spyware softwares and i no alot about computers this stumps me though
2006-10-12 08:25:55 · update #1
I DO NOT HAVE A VIRUS IT SAIS C++ RUNTIME ERROR IN EXPLORER.EXE!!
2006-10-12 08:27:45 · update #2
Click Start.
Select Turn off computer.
Select Restart.
During restart, hold down the F8 key on your keyboard until the Windows Startup menu appears.
If your PC starts beeping then release the key for a few seconds before holding it down again.
Select Safe Mode from the Startup menu, and press the Enter button on your keyboard.
Windows should start in Safe Mode. If Windows doesn't restart in Safe Mode then please try again.
Now scan your system for viruses and perform normal troubleshooting, disk check, etc.
2006-10-12 08:26:22 · answer #1 · answered by Marc K 2 · 0⤊ 0⤋
Start Windows in safe mode and scan for spyware and viruses.
Spyware Tools:
http://www.lavasoft.nu/software/adaware/ad-aware_se_personal.php
http://www.safer-networking.org
http://www.microsoft.com/windowsdefender
http://www.merijn.org/programs.php
Anti-Virus:
http://free.grisoft.com
Cleanup:
http://www.ccleaner.com
2006-10-12 08:23:09 · answer #2 · answered by Yoi_55 7 · 1⤊ 0⤋
You have a worm or virus. Clean up your system and try again.
2006-10-12 08:22:50 · answer #3 · answered by Shayna 6 · 0⤊ 1⤋