2006-10-12 00:14:33 · 24 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers
maybe we should all boycott the companies that use them
2006-10-12 00:19:09 · update #1
I am afraid that I have to agree with you 100% and they should all be closed down,look at the ones that have been in the news lately for selling customers details to dodgy crooks who then Skim our accounts.
Most of them cannot understand what you are talking about and if you ask them a question where the answer is not on their screen then you are looked upon as an angry caller.
I already refuse to deal with them and ask to be transferred to someone in the UK,BT are a major problem with this and I have now gone to another provider.
The pay for these people is cheap and so the service we receive is well below standard.
2006-10-12 00:31:40 · answer #1 · answered by mentor 5 · 0⤊ 0⤋
I call up and complain. What I say is something like "I want to talk to an American citizen who is physically located in the United States". I got so fed up one time when I called customer support about my Razr cell phone that I ended up calling Motorola corporate headquarters someplace in Indiana and complained my head off about why can't I talk to someone who speaks English until I thought the woman on the phone was going to split a blood vessel.
Demand the phone number for the Chairman of the Board. Stop dealing with pidgin-English speaking Indians in Calcutta. I once cancelled a credit card because when I tried to call customer service I got some heavily-accented Panamanian. I don't need this crap. Things are tough enough as it is without this
2006-10-12 00:38:55 · answer #2 · answered by Kokopelli 7 · 0⤊ 0⤋
I totally agree but I for one am not just a moaner I also act..my home insurance is with Norwich Union they are sacking staff and moving there call centres to India...I am sacking Norwich Union and getting insurance from a company that uses British Call centres..if more people did the same they would soon think twice of going to India ..P.S. I`m a Geordie the combination of me trying to talk to and Indian is really hard work..it would be funny if it wasn't so stupid...these companies need to remember our money keeps them in jobs...
2006-10-12 00:24:00 · answer #3 · answered by geordie.lady 6 · 2⤊ 0⤋
The only issue that I have trying to decypher their thick accents. I applaud people learning other languages other than their own, but if you are going to perform a public, or customer service type position, the communication just HAS to be very CLEAR. Most of my time spent on the phone is asking the person to please repeat what they just said - many times thoroughout the conversation. Which is VERY frustrating when you are calling about a problem.
If you cannot be understood, you've lost the battle before you begin regardless what country's people that you're dealing with. I have no problem with the people, themselves, it is that it is very difficult to understand them.
2006-10-12 00:30:19 · answer #4 · answered by midnightlydy 6 · 0⤊ 0⤋
I completely agree but what other choice do we have? I am unable to sort out a long standing problem I have as I can't understand the people in the call centre and when I sent a letter they told me to call the call centre!!
2006-10-12 00:23:45 · answer #5 · answered by Mizzie 2 · 1⤊ 0⤋
Our very own information are nevertheless in threat of interception via Indian and African migrants. Banks telecommunications centres and royal mail could desire to settle on who precisely it fairly is they are worried approximately. the clientele or the supporters of mass immigration. we're not safer merely because of the fact they have close down Indian call centres, African and Indian migrants artwork of their hundreds in British call centres.
2016-12-13 06:53:22 · answer #6 · answered by ? 4 · 0⤊ 0⤋
Call centers all over the world are pain - not only in the a*** but on the whole body. Because when we become a caller to the call center we start thinking that we are the king.
2006-10-12 00:18:26 · answer #7 · answered by Anonymous · 0⤊ 0⤋
AAAARRRRGGGGHHHHHHHH!!!!!!!!!!!!!!!!!!!!
MY GOD I'm so sick of 'speaking' to someone with no concept of the English language.
However I think I found a way round it. Here's my secret. When talking to these call centres. I use the biggest, longest and most complicated words in the dictionary I know, the person on the other end eventually always puts you on to someone (namely an english person) who can understand you....
Try It x
2006-10-12 00:24:33 · answer #8 · answered by Bodieann 4 · 0⤊ 0⤋
OH , yes, wouldn't be so bad if they could speak English
spent many a happy hour to BTs help line,
its a joke try discussing some thing technical with some one who's English is only infantile
2006-10-12 00:28:44 · answer #9 · answered by Anonymous · 1⤊ 0⤋
call centres anywhere are a pain in the backside not just in India, plus now I've got automated machines calling me too. when will this madness end
2006-10-12 00:17:23 · answer #10 · answered by ChRiS 3 · 1⤊ 0⤋