I have got a virus on my computer, my anti virus says it's embedded and cannot be healed, but it says i can manually delete them myself. How do I do this????
Plz help
2006-10-11 23:01:20 · 13 answers · asked by lorrie 1 in Computers & Internet ➔ Security
Hi essex friendly its AVG I have got
2006-10-11 23:14:31 · update #1
It's worth getting an expert to check your computer out at:
http://www.webuser.co.uk/forums/ubbthreads.php/Cat/0
Register, go to the Hijack This Forum, read the instructions on how to post a log, give a brief description of your problem (like you've just typed) and post your log there. The guys in there are fantastic and trustworthy and will guide you through in getting rid of anything nasty from your computer. Good luck!
2006-10-11 23:03:28 · answer #1 · answered by Carella 6 · 1⤊ 0⤋
No offence to people saying use AVG free, but it is not that good. I used it and then AVG pro then changed to bitdefender and AVG pro had missed 4 trojans and numerous other viruses.
Steer clear of Norton its the most hacked anti-virus programme in the world.
Whatever you choose always remember to keep it updated.
The question after removing the virus is where did it come from? So it does not happen again. Most anti-virus programs have an option, that when you download a file (before you open the file) right click on it and pick scan for virus. This will scan the unopened file for infections. Get into a habit of scanning everything you download. As soon as you open an unscanned file with an infection then you have had it.
2006-10-12 00:16:19 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Sounds like you have Norton anti-virus.....In my opinion, it is as good as useless.
Download AVG anti virus from http://free.grisoft.com/doc/1
disable Norton and run AVG.....I am confident that it will detect and clear the virus.
deleting the file, as suggested above is a stupid suggestion.....the file you delete (if you can delete it) will not be the root file which spreads the virus through your system.....time and experience have taught me that lesson.
{edit} I take your point - I have always had good experiences with AVG, but I accept that no anti virus is foolproof.
I have heard good reports about AVAST... I think it is well worth trying a different AV soltution to the one you have at the moment and seeing if that will clear the problem.
{i still think Norton is a piece of cr@p}
2006-10-11 23:07:37 · answer #3 · answered by Vinni and beer 7 · 0⤊ 0⤋
You may be having a virus. Norton, AVG , Avast are
widely used and effective antivirus software. You can
download these free softwares at
http://tinyurl.com/yahtjk
2006-10-13 03:47:29 · answer #4 · answered by PAPU 3 · 0⤊ 0⤋
Thus far, Carella has given you the most sensible option to do this properly. To make sure you are proteded in future dowonload any of these you don't have and read the text stuff at the end!
Antiviral. (free)
AVG free. Excellent protection available from: http://www.Grisoft.com
Don't use two antiviral products together as they may be incompatible. If your Antiviral trial has run out, then remove product from your computer and get the AVG installed.
Anti-spyware (all free)
O.K. Some quick links to get you out of trouble
Essential products are: Adaware SE from: http://www.lavasoft.com
Spybot SD http://www.safer-networking.org/en/spybotsd/index.html
Spywareblaster http://www.javacoolsoftware.com/spywareblaster.html
Windows Defender - http://www.microsoft.com/athome/security/spyware/software/default.mspx
Spycatcher
http://www.tenebril.com/consumer/spyware/spycatcher-express.php
Ewido http://www.ewido.com
PC starter kit at download.com 20 of the best recommended programes for people new or less advanced in computers. Check all three pages, at bottom see Security/Tools/Fun
http://www.download.com/PC-Starter-Kit/2001-12350_4-0.html?tag=dir
Now for some informed reading, courtsey of 2-spyware Research centre.
Anti-Spyware contains the list of all known legitimate anti-spyware programs that can effectively detect and remove spyware, adware threats and other kinds of computer parasites from the system. Listed programs have been carefully tested by the 2-spyware.com research center and successfully passed our strict tests. This means that all of them can quite precisely recognize a particular pest, completely disable it by terminating its processes, deleting its essential files, registry entries and other related objects and eventually clean the infected system ensuring that no unsolicited programs will stay and attempt to violate your privacy and harm your computer.
All the products in Anti-Spyware category really work, do not deceive the user by producing false positives and cannot damage a compromised computer while eliminating found malware. However, it is important to know that not all of them are recommended for daily use. Each spyware remover in the list comes with a review describing its positive sides, drawbacks and impression it left. Such review also includes program screenshots, information about its price, implemented features, performance and general effectiveness. We rate tested programs by giving marks from 1 to 100. The higher mark a spyware remover gets the more effective it is. Please carefully read each review, pay attention to the rating mark a program got and read comments published by other visitors. This will help you to make a wise choice and compare your current anti-spyware program with other modern solutions on the market.
If you cannot find a particular spyware remover in anti-spyware category, take a look on the category of corrupt tools. It contains the list of rogue, fake, illegal, even harmful applications that definitely cannot correctly detect and remove various security and privacy threats and therefore must be avoided.
Additionally we provide the list of recommended anti-spyware software that got the highest marks and therefore is the most effective. From the personal experience we can tell that one spyware remover is not enough, different programs find different parasites. You need to do a wise choice.
Anti-spyware tools:
Total Anti-Spyware products in our DB: 71
Recommended Anti-Spyware products:
Spyware Doctor
(91/100) - real time protection; deep file scan; optimal (low) system requirements; complete system scan; highly configurable
Spy Sweeper
(89/100) - real time protection; trial version available; deep file scan; complete system scan; highly configurable
Spybot Search and Destroy
(84/100) - quick performance; real time protection; free to use; highly configurable
Windows Defender Beta 2
(75/100) - real time protection; free to use; deep file scan; complete system scan
For more information from this site http://www.2-spyware.com/anti-spyware
C Cleaner.http://www.ccleaner.com/
This will tell you a lot about what is on your computer, such as running programmes,cookies, History, settings etc. and will help you clean up and remove unwanted items. Be careful how you use it as it is a very powerful programme and you should read the help index before you do anything with it.
2006-10-11 23:12:13 · answer #5 · answered by Mordak 5 · 0⤊ 0⤋
Sorry pal, but all them smart arrse answers up there saying use avg, and that's what you've got, made me smile
2006-10-11 23:19:02 · answer #6 · answered by Anonymous · 0⤊ 0⤋
Start up your computer in safe mode, (press F8 before the Windows start up logo appears). Do a search for the infected file.
2006-10-11 23:08:25 · answer #7 · answered by Anonymous · 0⤊ 0⤋
To manually delete it, you need to know where it is, you need the EXACT file nam, extension, folder and location. You go into the Program folders or protected system files and delete it! Be CAREFUL!
Before attempting to remove malware you must switch off System Restore as back up files will be hiding in there, and it will just restore itself. Go to Start - programs - accessories - system tools - system restore.
Run Avast and Ewido in Safe Mode. To get into Safe Mode repeatedly press the F8 key after the bios screen loads but before Windows loads. You'll know if you made it because the screen will be at 800 x 600 and your pc will be slow.
Then beef up your security. Its easier to prevent malware getting on to your sytem in the first place rather than trying to remove it.
The Windows firewall doesn't stop malware on your pc from dialling out. Either of these firewalls are free for personal use and stop unwanted incoming and outgoing traffic. You choose which programs are allowed to access the internet. They are both fairly easy to use and updated regularly.
http://www.zonelabs.com Zone Alarm firewall
http://www.kerio.com Kerio firewall
Shields Up security site, check your firewall works
https://www.grc.com
http://www.mozilla.com/ Firefox web browser
http://www.opera.com/ Opera web browser
Instal both these web browsers, turn off javascript on one and use that browser for vising unknown websites. They don't support Active X so thats one less way for problems to get on your pc.
Winpatrol is a handy utility that tracks cookies on your pc and stops unwanted changes to your startup folder.
http://www.winpatrol.com
Spywareblaster works with Internet Explorer and Firefox. It won't uninstall spyware that is already on your pc, but it will prevent hijacks and other malicious changes to your browser.
http://www.javacoolsoftware.com
http://www.siteadvisor.com -Site Advisor warns about malware on sites you are about to visit.
http://www.avast.com - Avast Antivirus
http://www.ewido.net - AVG(Ewido) anti trojan
Ad-Aware SE Personal anti adware
http://www.lavasoft.com
Spybot Search and Destroy anti spyware
http://www.safer-networking.org
http://spywarewarrior.com/rogue_anti-spyware.htm - The Spyware Warrior site identifies fake anti spyware programs.
http://www.bitdefender.com -BitDefender can be used as a second, on demand anti virus.
http://www.ccleaner.com Cr*pcleaner Registry cleaner and privacy tool
You can also download Microsofts free Windows Defender from the official Microsoft site, and the Malicious Software Removal Tool.
Remember to update and run all of you anti malware programs at least once a week.
2006-10-11 23:31:00 · answer #8 · answered by sarah c 7 · 0⤊ 0⤋
Dont worry dude...
these answers will all take time..
i tell u simple solution..
just go to start>all programs> acesaries> system tools >system restore...
chhose atleast 15 days gap for system restore.
i bet the registry entries for the virus will be removed..
this will work for few days till u get good antivirus..
enjoy..
2006-10-11 23:26:27 · answer #9 · answered by zero 3 · 0⤊ 0⤋
run an anti virus scan, or find it by d serach facility n delete it.
2006-10-11 23:11:00 · answer #10 · answered by IBRAHIM 2 · 0⤊ 0⤋