My new Pc shuts down.?

Question

I just build my own Pc, a pentuim 4. with 2.60 ghz and 512 of ram.Everything was normal, Installed windows Xp home edition, I was installing the antivirus, the internet security from norton, and when I was updating the norton security tha pc shut down. I turned the pc on again, and it works fine for some minutes and then the same thing happened, now I turn it on and it works fine for some minutes but then it quits again, any ideas? the cpu fan seems to be working fine, I just have one stick of memory.

Answer 1

It sounds like an overheating problem, for sure. I would re-check the fan/heatsink as it might not be properly seated. They can be deceiving. You DID remember to use thermal paste, right? If that is not the source of the problem, I would then suspect the power supply or motherboard. A single overheating component here could also shut the system down. Re-check all of your connections, make sure your RAM and any other plug-in boards are well seated and your power supply is adequate to run all your hardware.

This same problem occurred on my last build, the computer I'm on now. It's a P4 3.0 and had the exact same symptoms. The problem was an improperly seated heatsink. It must have shifted when I tightened down the fan shroud. If this turns out to be the same with your rig, don't forget to clean off and re-apply the paste before installing it again.

Answer 2

Sounds like possible corrupted software or an overheating problem. Start in safe mode and uninstall Norton.Security. Let the computer run for awhile in safe mode - if it still shuts down then you have an overheating problem (check the fan on the power supply plus you may need another exhaust fan - I always drop in an extra). If it does not shut down, restart it and see what happens. If it runs fine then the culprit is Norton security.

Answer 3

Norton antivirus will give you non stop hassles just get rid of it and use the firewall that comes with window xp service pack 2 OR use other antivirus programs like panda or officescan...

Answer 4

Your PC could be running hot. Find a way to decrease the heat in your system (probably by adding a fan).

Answer 5

restart the pc in safemode
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Answer 6

if it keeps doing that and tis a new pc then take it to the place u got it from and they might fix it or u can exchange it