Somehow when he tried to hook it back it, the computer overheated or something as some of the wires inside melted, they are ones that plug into the back of the hard drive I think, now we can not get the computer to work without overheating, is there anyone on here who knows much about computers and maybe can tell me what happened and if there is a way to fix it. It worked great other than being slow before this now it won't do anything.
2006-10-11 04:04:45 · 8 answers · asked by countrygrl278 6 in Computers & Internet ➔ Hardware ➔ Desktops
I guess I may have worded things wrong. The wires themself are not melted but the platic kinda stuff that covers them is melted. It's not even by the fan, that is why I don't get it, I tried to plug in the other piece of the cord, I guess it is a spare still got nothing. I guess I may have to take it in, but I was trying to avoid doing that if it is something I could fix myself.
2006-10-11 05:38:24 · update #1
I am having a tough time even guessing what happened. I have been working on computers in one way or another for ten years and this one doesn't seem possible the way it is described. Ram just snaps in an as long as you are careful about static, a home user can do it. I can't imagine what is happening that is melting wires and I am sure that it is damaging something else.
Get it to a shop and have them look at it. Whatever it is is way more difficult than adding RAM.
2006-10-11 04:11:08 · answer #1 · answered by Anonymous · 0⤊ 0⤋
if he put the RAM in incorrectly the computer would not boot up so I'll assume that's the problem...it sounds like he either plugged in a wire that should not have been plugged in or somehow a wire is somehow resting on something it should not be resting on. I've seen people plug wires in thinking they'd get the lights on the front to come on and "poof" - up in smoke when they hit the power button. Make sure all the various wires are connected where they should be and nothing is plugged in that either was not or should not be. Static electricity could be the culprit here as well. "Overheating" - is there smoke?
2006-10-11 11:17:40 · answer #2 · answered by Tech-Daddy 2 · 0⤊ 0⤋
The wires being "melted" seems rather odd...that side of the computer electronics is low-voltage D.C.
To me it seems that he might have dislodged some wires while installing the RAM and those wires have rubbed up against the moving fan, causing them to be cut. Or it could be that the wires are blocking the fan (preventing it from rotating.)
On some computers (including some of mine), if the fan doesn't start, the computer won't boot up. This is to prevent overheating.
I'd check to make sure that the fans are free to turn.
If the wires are cut, it's a simple matter to plug the hard drive into a different unused power cord (from the power supply)...or replace the ribbon cable...if that's the on that's cut or melted.
Good luck!
2006-10-11 11:19:05 · answer #3 · answered by 4999_Basque 6 · 0⤊ 0⤋
This is strange. Almost always when a cpu overheats, the system shuts down. I don't understand what you mean it's overheating. On the other hand if two bare wires were to touch any other metal or itself, either the systemboard, power supply or cpu would short out and not power up again. I've come across on instance where a client installed a memory module incorrectly, (don't know how he did that), and it fried the systemboard. Best that you take it in to determine the damage.
2006-10-11 15:43:02 · answer #4 · answered by Rob C 1 · 0⤊ 0⤋
WIthout actually seeing the computer, it would be difficult to figure out what happened. The first thing is to look to make sure that the wires are NOT touching the heat sink (spikey thing covering the CPU). Second, make sure that your husband reconnected the wires for any fans that you have including the fan on the CPU and the fan for the case itself.
2006-10-11 11:09:26 · answer #5 · answered by Mav7469 2 · 0⤊ 0⤋
first to admit, without further inspection, difficult to analyze this problem. I'm saying maybe you can try to check the power supply unit and its components, see if they all go well. Another method to apply, you can go for the trick to reasemble the whole machine (MB, cpu, ram, graphic card......)and put them back once for all. Sometimes, after the labor it turns out working without a notch, yeah mystery!
2006-10-11 11:33:41 · answer #6 · answered by from Asia 2 · 0⤊ 0⤋
Well if the wires were bare " no plastic on them or a cut " then they might have crossed and caused some overheating. You should MSN me later and I can probally help you better.. Communication would be alot easier.
MSN: jbh4x4@msn.com
AIM: spyguy546
2006-10-11 11:08:37 · answer #7 · answered by Anonymous · 0⤊ 0⤋
He probably put the wrong kind of RAM in the computer or put the RAM in the wrong way. You should call tech support.
2006-10-11 11:59:13 · answer #8 · answered by csalm87 4 · 0⤊ 0⤋