My phone crackles when broadband is connected. How can I fix.?

Question

I have called BT out twice and they have not resolved problem.

Answer 1

Have you tried a different splitter/filter ...... the one you're using could be damaged or just crap.

Answer 2

while you're conscious of networks, DSL is a form of community which makes use of equipment it incredibly is extra fairly expert than the single they use for standard telephones. confident, you would be utilising an analogous telephone line with the clear out and dsl modem beiong the only distinction however the equipment that line is expounded to is fairly mushy. in case you telephone line crackles plenty and has somewhat some noise, it fairly is advisable to request the telephone provider in the event that they could flow your connection to a various port which would be obtainable interior an analogous TTC cabinet. The connectors used in DSL structures are somewhat mushy and in case you have been related to an previous port that has somewhat some noise, that could have been the priority. yet another situation is that your actual cable or limne could have some shorts or intermittent connections say whilst there's a loose terminal or skrew the place the telephone line connects to the telephone jack. attempt checking all connections in the event that they are good and tighten nany ones that are no longer. And yet another element, maximum telephone traces have extra that one telephone jack or you have an extension someplace else interior the residing house. the top it incredibly is nearest to the phose provider drop is the final place to place your dsl modem and the farthest end desires a DSL clear out or you may get an analogous issues you're describing. attempt choosing up the telephone whilst the relationship is solid and if there is noise, the line is grimy so which you may desire to have your telephone line transferred to a various port(it fairly is completed via the provider provider/telephone organization) in the event that they say that there is not any situation on their area, you may merely have a situation with the actual twine that runs through your place so attempt to have that checked besides. desire it helps.

Answer 3

Probably interference from the computer equipment. Move either away from the other. Make sure you have microfilters on every phone plugged into a BT socket in the house, and that the flilters are working.

If that doesn't help, talk to BT again.

Answer 4

You have probably tried this but have you plugged your phone into a broadband filter ?

Its a small filter that gets rid of that crackling noise.

Buy them here if you haven't got one;

http://www.businessshop.bt.com/invt/bbw100

Answer 5

I would ring broadband up and say sort it out ill go to a diffrent type broadband that means thretten them

Answer 6

I assume you have DSL because you're using a phone line. DSL uses frequencies that are not typically used by the human voice. You need a filter that only allows you to hear the good frequencies. They should give that to you. You need one on every phone.

Answer 7

make sure the filters are on all phones in the house.


Also could be line noise and that is your broadband providers responsibilty to fix.

Answer 8

we have that problem but cant find out what it is but when we shut the rooter of the crackling goes away but if we have rooter on cant hear a word on the fone

Answer 9

Keep calling them out. I did with similar problems. Eventually they'll sort it. Probably..

Answer 10

buy a new house in a new area, a new computer & a new phone