Auto salesmen???

Question

I am an automobile salesman and my question is....
Why so we have a bad rap??

Kelley--Thanks for the info I am moving to Denver where the idiots are. And by the way I bet you wear gold and diamonds?
The mark up on those items are over 300%
And the fact of the matter is Cars typically have and average of $3000 total profit without holdback. Holdback keeps the lights on cars insured and a place for you to sit your fat *** while your car is being serviced

Also most car shoppers want us to give them the car at invoice and make no profit but that is why we negotiate. Maybe if guys like you didnt come in with such a chip you'd be treated better.

Emma, unfortunately you got a salesman that just dont care. Most cars have AC standard so what kind did you buy??
Is it our fault that you bought the car for what the sticker says?? I am sorry that happened to you but if you come to NJ I will help you get out of your car.

Oh by the way the only answer is that the salesman did not care and apparently you didnt either, sorry to say.

One more thing Kelley............Buyers are liars, they come in with unrealistic prices that they made up and say another dealer gave it to them, Then why didnt they buy it there.......Cause Buyers are liars.

Well there, I commend you for being in our armed forces, Thank you. But on the other hand you are just like every car buyer out there, you want everything for nothing. In the service I Pay for your clothes, your food and everything else you get for free with the taxes I pay so If I stay here and try to support my family am I wrong?? I didnt runto the military to hide from my fears. But all fighting aside I do respect you for your choice to protect the country that offers us the RIGHT to earn a living. Good day.

Well there, I commend you for being in our armed forces, Thank you. But on the other hand you are just like every car buyer out there, you want everything for nothing. In the service I Pay for your clothes, your food and everything else you get for free with the taxes I pay so If I stay here and try to support my family am I wrong?? I didnt runto the military to hide from my fears. But all fighting aside I do respect you for your choice to protect the country that offers us the RIGHT to earn a living. Good day.

Answer 1

it's because buying a car is an emotional thing, not logical. people agree to part-exchanging their old car for very little, sign up for expensive finance and choose a shiny new car which after a year is no better than their old one. They feel stupid (and ARE) but they blame it on you.

Answer 2

Well, well, well auto salesman?....... my opinion is this, and I need to share with you up front that I have has a very bad experience with them.

I purchased a brand new vehicle. I did my research, price, options, etc. I sent out a "feeler" e-mail on Edmund's.com and received a call from a local dealer. A salesman called, said he had the "car of my dreams" fully equipped, and only one ...on the show room floor I might add. I went down, fell in love with the car, and in my excitement, purchased the vehicle. A couple of days later I noticed that the price of the vehicle was different that what they told me, and the A/C did not work. I called the salesman about the A/C - his response was that is not possible, bring it in right away, and we will fix it. His response about the costs was - well I don't remember that. Anyway, I take the car in, and guess what the car has no A/C...no A/C in So-Cal. I speak with salesman...his response was you are kidding....and well you should have looked closer at the sticker. I have no recourse. I have a car that dealers will not even take in trade because it has no A/C. He lied to me. I could share more, but it would take forever, and frankly it only makes me more angry.

Do you have a good answer for me, as to why they wouldn't take the car back? Or, trade me for one that had A/C.

Answer 3

Because I have caught auto salesmen trying to "pull the wool" over my eyes. I have had salesmen tell me blatent lies about cars (that I know aren't true because I will know far more about that car than any salesman). I have seen them use tricky finance calculations (having an engineering degree, you're probably not going to "out math" me), not mention anything about holdbacks, drastically underball me on a trade in, tell me that they stand to make a few hundred dollars out of the deal (which, with further research, I find out to be several thousand dollars), and try to make it sound like by paying their price, I really am getting a good deal

Look, don't pull my chain on things. Just be honest. I realize that you too are trying to make a living at this and I realize that so is the dealership that you are working for, but I am trying to make an honest living as well. But when I see the car dealership owner have a 7,000 square foot house (and I really know one that does), drive around in a collection of ultra-expensive cars (the same guy), wear ungodly expensive watches (he has over 50 of them, all of which are gold or platinum), then this makes me as a customer feel exploited. I think the owner of a car dealership should make perhaps $200,000 per year from his business, after all, he's earned that. I don't think he should make a penny more. I think all other employees in a dealership should make anywhere from $50,000 to $75,000 depending on what they do, including all commissions. But I know this isn't the case. I have a relative of mind who is a car dealer (he's not the manager or owner) in Denver, doesn't have a college education, and makes over $160,000 per year. That is absolute nonsense. Why should I as a customer make you ungodly wealthy?

Another thing, when I go into a car dealership, don't surround me, don't talk to me, don't even come up to me unless I ask for it. There is one particular dealership that I have been to more than once (in both cases, it was to have warranty work accomplished), I would park at the service entrance, and the damned salesmen would come play tag team with me when I am not there to buy or even look at cars. They watch you enter their lot like a bunch of vultures and are waiting to pounce.

I then proceed to have my warranty work done and I decide to buy an oil filter. For which the parts man tries to charge me $48. Inquisitive, I ask him why it is so expensive. He looks around as though he is trying to stay quiet from his manager and says, "look, I'll give you the best deal I can, I'll sell you one for $36 but at that price, I'm losing money". I then proceed to the trunk of my car, go get a receipt from a dealership whom I purchased the identical oil filter from in a different state, and show the parts salesmen that I purchased that identical oil filter for $12. So where is the extra $24 going? Had I not protested the original price, where would the extra $36 be going? Would he really be losing money by selling me the oil filter at $36? Well interesting how a different car dealership is selling me the same part at $12 and somehow I don't think they are losing money at that price.

The bottom line, you guys are a bunch of liars who sucker punch people who know less about the auto industry than you do. Most of you are way overpaid and extremely dishonest.

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Extra information for dynovw. In response to your extra info about me:

No I don't have a single piece of gold or jewelry. I am a US Air Force officer and instructor pilot, I live a noble life of service to this great nation, I don't exploit the tax payer by wearing gold and gemstone jewelry, I have donated two of my very own inventions to save the government money, and you're right, there are a lot of idiots in Denver (I was born and raised in Colorado). I'm not a fat *** and being a military officer, probably in better shape than you.

By the way, you have the letters "vw" in your name. I happen to drive a Passat and that obnoxious dealership that I was describing just so happens to be a VW dealership in Kansas that I stopped by for warranty work while transiting through the state a couple of different times. Your beloved little VW brand is rated at the very bottom for overall reliability, dealership sales, after-sales support, and dealership maintenance. Maybe you should be focusing your efforts on improving this rather than wasting your time here.

Answer 4

because you may just be going to have a look, salesmen hound you the minute you walk into a showroom, very off putting indeed, it is very annoying