When I turn my computer on, it's just a gray screen with a "?" in the middle. How do I even get to a screen that will allow me to fix something? What is the problem? Thank you!
2006-10-09 11:42:13 · 14 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers
What is happening is that it cannot find the operating system on your disk. Easy solution:
Boot up computer.
Insert Mac OS CD
Reboot. Hold down C after the startup tone, hold it down until the gray apple screen appears and the rotating icon appears on the bottom saying the os is loading. Then choose your language and install the OS again. Hope that helps!
Brian
2006-10-10 10:22:36 · answer #1 · answered by Brian N 2 · 1⤊ 0⤋
You need to take it to the Mac store for Apple Care service. Call 1 (800) 971-2775 to make an appointment and for the closest Mac store to you. I hope you have an Apple Care Protection Plan. After they fixed it, I had the same problem 6 months later and I had to bring it back in. It's a good thing a have the Apple Care Protection Plan or it would have been very expensive. Hopes this help.
2006-10-09 12:00:05 · answer #2 · answered by Mama 2 · 0⤊ 1⤋
I'm not sure what the problem is, but try putting in the startup disk when you restart it. You might want to run disk utility from the top menu, under utilities last I checked. If that dosnt work, maybe go to an Apple Store and have a "genious" take a look at it. They could definately help you. You can find an Apple Store at http://www.apple.com/buy/
2006-10-09 11:49:37 · answer #3 · answered by Anonymous · 0⤊ 1⤋
You will need a couple of things.
1. Hammer
2. Trash Can
3. Money
Hit computer with hammer many times until you are no longer frustrated.
Grab all of the parts from the Mac and throw them away in your trash can.
Use the money to get a real computer at your local computer shop. I recommend Intel Duo with win xp. Or if you can wait intel quad with win vista.
2006-10-09 11:50:51 · answer #4 · answered by w@rio 4 · 0⤊ 2⤋
For some reason the computer can't find OSX. You need to use your start-up disk boot into and see if it can find your hard drive. If it can't that means you have a bad hard drive. If it does see it then that means you have to reinstall OSX.
2006-10-11 14:48:44 · answer #5 · answered by eric_bev 2 · 0⤊ 0⤋
I think this means its looking for a startup disk. You will prob need to boot from a macos cd then try to figure out why its not finding the startup disk.
2006-10-09 11:50:53 · answer #6 · answered by Chris 2 · 0⤊ 1⤋
easy 1. open window 2. pick up Mac computer 3. throw it thou window 4. problem solved
2006-10-09 11:54:11 · answer #7 · answered by I'm crazy 4 God 4 · 0⤊ 2⤋
I suggest going to your local apple store. or calling apple if youve had the computer for 90 days or less, or if you have apple care.
You can also try the apple discussion boards: http://discussions.apple.com/index.jspa
2006-10-09 11:50:27 · answer #8 · answered by Max L 1 · 0⤊ 1⤋
Try the steps outlined in here
http://docs.info.apple.com/article.html?artnum=58042
2006-10-10 00:03:32 · answer #9 · answered by Elbert 7 · 0⤊ 0⤋
i think you need to reset your PRAM. restart and hold down command p & r while starting up. Then, open up disk utility (in the utilities folder... just search for it) and repair your hard disk to make sure it won't happen again.
2006-10-09 11:52:57 · answer #10 · answered by jb1125 2 · 0⤊ 1⤋