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Have you primed the heads and checked that your magenta ink is functioning?

There should be a test utility which prints from all the heads in turn so you can see if any nozzles or colours aren't working.

A faulty cartridge is not so uncommon. If it is not working, take the cartridge back to the shop for replacement.

2006-10-08 00:21:21 · answer #1 · answered by Owlwings 7 · 0 0

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