i was stupid enought to think i would get a free ringtone from jamster, i give them my moble number on there web site and they keep trying to take my phone credit, they say i have to subscribe for a week to be able to unsubscribe, they have being trying twice a day for the last 8 days to take credit, but i did not put any credit in my phone, can anybody help me get away from these pests ?
2006-10-07 23:36:29 · 8 answers · asked by star ray 3 in Computers & Internet ➔ Internet
Go to the Jamster site, click FAQ's, then customer support, then cancel all my Jamster plans and follow the procedure.
These people have a business model which means they don't care if they irritate prospective customers as they make more money for doing nothing, a monthly subscription for downloads that aren't accessed because the subscriber doesn't even know he/she is paying for it. The contracts are written so they can do this but you have to actively cancel otherwise it will just keep surreptitiously happen, most people don't even notice they are being debited £2 a week. You are lucky you are on pay as you go and noticed, contracts are even worse! If you have ever signed up for a jamster or monstermob download I would seriously check your bill.
Hope it works!
2006-10-07 23:48:10 · answer #1 · answered by WeirdNA 2 · 0⤊ 0⤋
Go to Jamster.co.uk
Click on FAQs
Click on Customer Service
Click on Cancel all my Jamster Services and follow the instructions.
Companies like this really hack me off!!
2006-10-07 23:40:56 · answer #2 · answered by lovelylexie 4 · 0⤊ 0⤋
If you had the ringtone, you have to pay for it! Just put the £3 on your phone and then unsubscribe.
2006-10-07 23:39:24 · answer #3 · answered by sarah c 7 · 1⤊ 0⤋
You have opened a can of worms sweetheart. My friends 15yr old son did that and they had to get him a new number and phone simply because they would not stop. He text the word 'stop', as it said on the ad, several times to no avail and his mum rang them up several times. As I say, they had to get him a new phone and number. Good luck, hope you don't have to go to that extreme!
2006-10-08 00:12:30 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Text stop to 84888, that will get rid of the 'con-artists', ignore the 'but you have all these free ringtones' reply, job done
2006-10-07 23:39:32 · answer #5 · answered by Jonny Boy 3 · 0⤊ 0⤋
If all else fails buy a new simcard or they will keep taking money off you forever.
2006-10-08 00:39:08 · answer #6 · answered by bogstandard 2 · 0⤊ 0⤋
text them back with the word stop
2006-10-07 23:44:10 · answer #7 · answered by sashjohn 2 · 1⤊ 0⤋
If texting STOP does not work, complain to ICSTIS:
http://www.icstis.org.uk/
2006-10-08 00:44:34 · answer #8 · answered by kirun 6 · 0⤊ 0⤋