my computer keeps getting lots and lots of pop ups?

Question

so we are sending it in to the shop to be mended but i am worried that all the music i have saved on my computer will be wiped

Answer 1

before you send it, back up your music onto CD

Answer 2

Rather than taking it to a shop to be mended, you can get free help in removing these pop ups.
It's worth getting an expert to check your computer out at:

http://www.webuser.co.uk/forums/ubbthreads.php/Cat/0

Register, go to the Hijack This Forum, read the instructions on how to post a log, give a brief description of your problem (like you've just typed) and post your log there. The guys in there are fantastic and trustworthy and will guide you through in getting rid of anything nasty from your computer. Good luck!

If you do decide to take it to a shop, back up all the documents/files/music you don't want to lose on CD's.

Answer 3

The new version of Internet Explorer was a pop-up blocker included. There are others but thats an easy way to do it. Go to www.microsoft.co.uk and there will be a 'download internet explorer' button there.

Job done, don't bother taking it the shop for that.

Answer 4

You have spyware, also known as trojans. Unless you do something about it, they'll re-install after you get your pc back from the shop.
First, disable most block ups by opening your browser (Internet Explorer). Click Tools, then Internet Options, then Privacy. Make sure the box 'Block Pop Ups' is ticked, then click OK.
That won't block the really nasty ones, the ones that steal your details. For that you need security software.
You need a firewall - not the Windows one; an anti virus, an anti adware, and an anti spyware.
Here's a list of safe security software, if it is your home pc not a business pc then all this is free;

Before attempting to remove malware you must switch off System Restore as back up files will be hiding in there, and it will just restore itself. Go to Start - programs - accessories - system tools - system restore.
Run Avast and Ewido in Safe Mode. To get into Safe Mode repeatedly press the F8 key after the bios screen loads but before Windows loads. You'll know if you made it because the screen will be at 800 x 600 and your pc will be slow.

Then beef up your security. Its easier to prevent malware getting on to your sytem in the first place rather than trying to remove it.

The Windows firewall doesn't stop malware on your pc from dialling out. Either of these firewalls are free for personal use and stop unwanted incoming and outgoing traffic. You choose which programs are allowed to access the internet. They are both fairly easy to use and updated regularly.
http://www.zonelabs.com Zone Alarm firewall
http://www.kerio.com Kerio firewall

Shields Up security site, check your firewall works
https://www.grc.com

http://www.mozilla.com/ Firefox web browser
http://www.opera.com/ Opera web browser
Instal both these web browsers, turn off javascript on one and use that browser for vising unknown websites. They don't support Active X so thats one less way for problems to get on your pc.

Winpatrol is a handy utility that tracks cookies on your pc and stops unwanted changes to your startup folder.
http://www.winpatrol.com

Spywareblaster works with Internet Explorer and Firefox. It won't uninstall spyware that is already on your pc, but it will prevent hijacks and other malicious changes to your browser.
http://www.javacoolsoftware.com

http://www.siteadvisor.com -Site Advisor warns about malware on sites you are about to visit.

http://www.avast.com - Avast Antivirus

http://www.ewido.net - Ewido anti trojan

Ad-Aware SE Personal anti adware
http://www.lavasoft.com

Spybot Search and Destroy anti spyware
http://www.safer-networking.org

http://spywarewarrior.com/rogue_anti-spyware.htm - The Spyware Warrior site identifies fake anti spyware programs.

http://www.bitdefender.com -BitDefender can be used as a second, on demand anti virus.

http://www.ccleaner.com Cr*pcleaner Registry cleaner and privacy tool

You can also download Microsofts free Windows Defender from the official Microsoft site, and the Malicious Software Removal Tool.

Remember to update and run all of you anti malware programs at least once a week.

Just take your time, install and run each program and learn how to use it to protect your pc and your identity.

Answer 5

You don't need to send it to the shop! Just download Adaware and Spybot, they will remove the malware that is casuing the pop-ups.

Answer 6

first element, i wish you at the instant are not working 2 anti virus classes on a similar time. this is probably why your laptop is crashing on you. eliminate certainly one of them, and verify which you have the main up-tp-date virus definitions put in and do an entire gadget test. you additionally can prefer to examine your gadget for secret agent ware too. you need to use the two Spybot S&D or Lavasoft's advert conscious.

Answer 7

dont send it to the shop you probably justhave some spyware - run a virus check using adaware - http://www.lavasoftusa.com/software/adaware/ or if you are gonna send it to the shop by some cd's or dvd's or a memory stick or an exernal hard drive to keep your songs on.

Answer 8

I'm sure that it is a spyware problem. All you need is to install anti-spyware software. And it's better to turn the pop-up blocker on which is usually available with your anti-virus software.

Answer 9

you dont need to send it away to be mended !
Just install firefox and use that instead of crappy Internet Explorer.
Also download "Spybot search and destroy" to remove all the gunk thats in your hard drive.

Answer 10

it could be the work of ad-wares u accidentally installed
you can backup all your songs into a cd before sending it to the shop. or you can DIY by downloading a ad-ware or spy-ware remover and try it yourself before sending it.