English Deutsch Français Italiano Español Português 繁體中文 Bahasa Indonesia Tiếng Việt ภาษาไทย
All categories

Here's the story... I have updated McAfee virus protection and about fifteen minuted it said I was infected with the "PUP" virus twice. When I went to clean up the virus it could not be cleaned. When I just scanned my computer about ten minutes ago, it said my computer was fine. HELP!!!!

2006-10-07 17:10:18 · 8 answers · asked by Anonymous in Computers & Internet Other - Computers

8 answers

Other responders have mentioned using Trend's "House Call", and also ditching McAfee and going with something like the free versions of AVG or AVAST anti-virus programs. I'd just like to add one thing more.....besides those suggestions, boot your computer into "Safe Mode" by tapping the F8 key as it starts to boot. Then run the full scan using whatever anti-virus program you have. Often that'll do the trick. Good luck.

2006-10-07 17:20:30 · answer #1 · answered by Jolly 7 · 0 0

YES YES YES A Computer Virus Nothing But Codes Generated Using Any Programming Languages. It Can Be Either Malicious Code Or Executable File. In Case of Codes They Are Attached With Another Data File(s). Executable Files Infect The System When Executed With Or Without User Attention. As Said Before Viruses Are Nothing But Computer Programs/Codes. THEY CAN DO ANYTHING TO HARM YOUR COMPUTER. Hope It Helps... Thank for Reading Till End... :) (y)

2016-08-29 06:16:44 · answer #2 · answered by ? 4 · 0 0

I use Norton, but when I run a "full system scan" -- which takes a couple of hours, any questionable files are put in quarantine. This means the file can only be opened by an antivirus program. There also was an option to send it on to Norton for identification.

A file was quarantined, and I sent it to Norton. In my case, Norton informed me that the file was not "malicious" and I restored it.

It is possible that McAfee was able to remove the virus.

In any event, to ease your mind, I would run a "full system scan."

2006-10-07 17:16:13 · answer #3 · answered by TheHumbleOne 7 · 0 0

do a search online for the PUP virus and see if there is a specific remover for it. some viruses require it's own cleaner.

2006-10-07 17:14:59 · answer #4 · answered by webwriter 4 · 0 0

if you still have the back up disk that came with your pc, then wipe out your hard drive and reinstall. if i remember correctly, you will find that option at the safe mode menu when you power up (ex: its F8 during start up on my laptop)... the whole process takes about 6 hours, but the pc will be restored to its "out of the box" condition.

2006-10-07 17:21:57 · answer #5 · answered by brattydoll 2 · 0 0

Try an online virus scanner.

http://housecall.trendmicro.com/

Or get AVG Anti-Virus, which works much, much better.

2006-10-07 17:12:45 · answer #6 · answered by Lloyd 5 · 0 0

I use stopsign.com, because there live online help is great, and they can create a customised program to fix most computer problems.

2006-10-07 17:21:17 · answer #7 · answered by lightningviper 4 · 0 0

is....the virus causing any problems?

If it isn't, you shouldn't worry about it.

If you see any issues, then download another antivirus program and re-scan.

2006-10-07 17:12:00 · answer #8 · answered by PYRO 3 · 0 0

fedest.com, questions and answers