i have 6 viruses when scanned with antivirus (norton)and its infected my pc its not removing them help!!!!!?

Answer 1

You can try and delete the files.
Nortons is really not the best.

www.trend.com <

Answer 2

Relax. No need for any instal/uninstal
Norton is just fine. Why it doesn't delete them i have no idea.

When it gives u the list of the 6 viruses, u can also see their filenames.
Open My computer, click on search, and type in the filename and search for the viruses one at a time.

When u locate it, just permenantly delete (Shift+Del).

*If you cannot delete it, then the virus is running.
press Ctrl+Alt+Del to bring up your task manager.
End all processes that are not vital. Try to delete it again.
Empty your temporary intetrnet folders, cookies, temp files etc..
And scan your registry with your anti virus.

G'luk.

PS. You can go to symantec.com (norton site) and search for direct removal procedures for the specific viruses u have as well (detailed and for experts)

'*~T~*'

Answer 3

Update Norton now and scan again in safe mode, tap F8 as your computer boots up, select start in safe mode, then run a scan.
If you know the names of the virus` search the Symantec data base for removal instructions.

Norton anti-virus is OK, I have used it for years with no real problems, in conjunction with ZoneAlarm, Spywareblaster, Spybot S&D and Ad Aware SE Personal edition my PC has stayed reasonably clean for years and that is with at least 5 people using it.

Good luck.

Answer 4

hi, i'm not sure if this will work but try it anyway everytime you turn on your computer, go onto norton security and run a full scan. after a time it will detect that you have 6 viruses and click on remove or fixnow. hopefully i have helped you. good luck

Answer 5

!- switch to AVG like others have recommended.

2- install and run AVG, it my take care of the problems.

3- If it can't fix them all (once run some infections can't removed traditionally) search fro the particular virus or trojan in a search engine. You'll likely find a "removal tool" especially made for this virus.

Answer 6

Do not format the PC!
Try AVG free. (see below)
It may help, other virus tools are available at the site below.
If you know the virus their may be tool available for cleaning from Symantec
Agree with some of the above. Norton is very heavy on resources!!!!I don't use it....

Answer 7

If you go to nortons website www.symantec.com they have an online scan feature which allows you to remove viruses.

hope that helps

Answer 8

you do not want a unfastened antivirus thingy. They in no way artwork. circulate out and purchase one at wallly international for $50. then your set! or you ought to easily in the process the computing device out the window, then all those viruses gets scared and circulate away. yet be sure you shop the computing device plugged in the wall so it does not hit the floor. as quickly as you spot the viruses screaming out of there, pull it decrease back up and all sparkling!

Answer 9

I agree with Ashutosh completely. I used to have Norton, and it failed miserably. Install the free AVG software, run it, remove the crap, and then buy yourself ZoneAlarm Security Suite. Norton is useless, period.

Answer 10

Not a lot to go on. you do not say which virus it discovered
Make sure that your virus checker is up to date by downloading any updates and run it again. Or go here and run a scan
http://onlinescan.avast.com/

Remember that new virus come put everyday and your virus checker will not be able to remove them if it is not kept updated
Type the virus in your search engine and then look for the remover for it