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The drive is a Sony DRX-810UL DVD/CD rewritable drive which is connected to my computer by ILink firewire (6-pin to 4-pin.) It recognizes the device, but doesn't install. When I check it out in the device manager, it says that "This device cannot start. (Code 10)" I'm running Windows XP operating system on my IBM Thinkpad R52. I've tried updating the drivers, but the Windows updater couldn't find anything. Please help!

2006-10-05 16:29:04 · 5 answers · asked by Patrick R 2 in Computers & Internet Hardware Add-ons

I tried hooking it up to another computer and it got the same "The device won't start (Code 10)" There are lights that flash on the drive and the cd tray opens.

2006-10-06 02:16:20 · update #1

5 answers

code 10 just means the driver is not installed

why doesn't it install? is there an error message?

2006-10-05 16:32:10 · answer #1 · answered by metallhd62 4 · 0 0

Error 10 is a generic install fail. You probably tried to uninstall it once before and did'nt get it all out. Try to search for the drive and delete any thing left and try to reinstall. "PEACE"

2006-10-05 17:01:40 · answer #2 · answered by dj viper 4 · 0 0

Sounds like you just need to re-install all of the drivers and it shoudl recognize it. I agree try it to another box, if it don't work either the drive is faulty or complete re-install of software and drivers...Of course as last resort

2006-10-05 16:37:53 · answer #3 · answered by back2skewl 5 · 0 0

Try it on another computer - if it doesn't start there either it may be fried/dead, if it does start than uninstall any associated drivers on your machine and reinstall

2006-10-05 16:33:32 · answer #4 · answered by shortcut 2 · 0 0

first thing you should is exchange for another one at the store if the other one will create the same problem then its probably your motherboard not working properly-----------------------does it blinks or any other lights when you turn it on ? if not then its definatly something wrong with the dvd burner

2006-10-05 16:35:15 · answer #5 · answered by Anonymous · 0 0

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