HP have replace my mouse 5 times, I expect there are many of them out there with the same problem. I cannot get HP to take this onboard. How do you get HP to act as it is still under warrenty?
2006-10-05 09:14:24 · 12 answers · asked by MICHAEL JOHN 1 in Computers & Internet ➔ Other - Computers
Its not worth all the hassle...........you can use any mouse does not have to be hp, go to big lots or wallmarts get a new cheep mouse and your problems are over I got a GE mouse side buttons scrolling for 9 bucks and I have a high end computer works great.
2006-10-05 09:20:11 · answer #1 · answered by sidekick 6 · 0⤊ 0⤋
I'm not sure the mouse is the problem - have you installed the software for the mouse correct and callibrated it to fit within your screen resolution? You need to refer to the owners manual for help with these matters - but five different mouses can not all have the same problem.
Either that or your pc is not able to support a wireless mouse - HP can not be expected to replace components all the time.
2006-10-05 16:16:46 · answer #2 · answered by Chεεrs [uk] 7 · 0⤊ 0⤋
I'm not sure about wireless optical, but even the wired optical mice behave the same way. The simple solution is. Do Not Use Glossy surface, Glossy Multicolored surfaces under optical mice. Try to place a piece of cloth, ( a cotton napkin, a small towel)under the optical mouse. It should take care of the problem immediately.
2006-10-05 16:29:14 · answer #3 · answered by Anonymous · 1⤊ 0⤋
I have an optical mouse (not HP) and find the pointer jumps about in response to patterns on the surface on which it is being used so try it on a plain piece of paper with no changes of colour or lightness.
2006-10-06 04:47:52 · answer #4 · answered by David P 4 · 0⤊ 0⤋
My wireless mouse went into spasms in my office but not at home. Finally I turned an other persons mouse off at work and mine behaved OK. I just bought a wired mouse for work.
2006-10-05 16:30:08 · answer #5 · answered by 55 and trying 5 · 0⤊ 0⤋
Wireless mice (mouses?) use the same RF frequency as wireless phones (not mobiles), baby monitors and, I think, wireless networking. They are sometimes prone to interference from these (and other) devices. This can cause jumping around.
The devices don't have to be your either. They can have a range up to 100m so could easily be next door.
2006-10-05 16:20:36 · answer #6 · answered by Rick 3 · 0⤊ 0⤋
How about the surface you are using it on?
Is it a flat clean surface? Some desks and mouse pads have too " rough " a surface for the beam to reflect back without throwing "fits".
Even a small piece of dust or a small hair can interfer.
2006-10-05 16:20:16 · answer #7 · answered by rktavi 3 · 1⤊ 0⤋
It must be those Logitech HP mice.
If you look at the fine print at the bottom it says Logitech, but HP has stamped their name on the top.
I have hundreds of those at my university, and I'm using one right now. All it needs is a mousepad, or just try a plain piece of paper.
:-)
2006-10-05 16:23:48 · answer #8 · answered by Anonymous · 0⤊ 0⤋
My wired optical mouse does the same sometimes. Its the surface its on
2006-10-05 17:11:36 · answer #9 · answered by Clarky 4 · 0⤊ 0⤋
i bought a technika one from tesco for 8 quid. the only time it does that is when the batteries are running out, and boy does it eat the batteries. i now use re-charable ones. buy 4 so you've always got two charged up.
2006-10-05 16:24:58 · answer #10 · answered by the funky gasman 2 · 0⤊ 0⤋