Ok heres whats wrong yesterday my computer wasnt reading my disk so i made a new user tthinking that the disk drive would be on that one and then i'm trying to delet an account and every time the computer freze and i just got this for my B-day and my moms ganna be very mad if i mess this and when i try and go on to that side the stupid magfee thingy keeps poping up about enter an password i dont have a pass word for that >_< i dont uderstand anything about what it's saying it saays browse for back up thingy pr uninstall magfee privicy thing and when ever i try it just black out my scrreeen and keeeps putting it back up i dont have a back up thingy >_< i wont get anything else for my B-day again if i mess this up *tears* if theres anyone who can help me please please help me please i reallly need the help! i'm only 14 >_<
2006-10-05 06:53:29 · 5 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Desktops
remove that new account
go back to the main account and uninstall macafee anti virus but first download avast its free http://www.avast.com
did the system come with a recovery disc if so use this it will put the system back to when you opened the cardboard box
thten please read the manual to explain a few does and don'ts
2006-10-05 09:03:45 · answer #1 · answered by Anonymous · 0⤊ 0⤋
right the first thing is "stop panicking" these things happen to all of us ,and after this you will know what to do if it happens again
1) when you first got your p.c for your birthday,you should of got a disc with it called "system recovery disc" or system restore disc"......find this and also look on the side of your p.c and note down the 25 digit product key which you may need during re-installation,however before you do any of this go to system restore(start>programs>accesories>system tools>system restore and then pick restore my computer to a ealier time...then pick a date before you had the mess up with your p.c then click next...windows will then shut down and restore to the date you picked
2)if this didnt work using the disc i mentioned,place it in the dvd-rom and follow the instructions as they come on-screen,they are pretty basic so dont worry,...what this disc will do is revert your p.c to the state it was in when you first got it out of the box,then its just a case of adding updated security(and by the way,avoid mcafee and norton,they are so unpredictable,try using avast antivirus>>>http://www.avast.com/eng/avast_4_home.html and use spybot http://www.safer-networking.org/ and also lavasoft adaware http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
this way of doing things is usually a last option ,but if you cant find another way to fix this this is the quickest and the most reliable
if you have any queries with regard to this problem let me know
good luck
2006-10-05 08:00:54 · answer #2 · answered by brianthesnail123 7 · 0⤊ 0⤋
You are going to have to ask for help. 14 is too young to deal with this. Adults mess up their pcs all the time and sometimes pcs do it all by themselves - no kidding. Someone with some real knowledge about pcs will have to take a look; pcs are just machines - they can be fixed...
2006-10-05 07:09:21 · answer #3 · answered by zoomjet 7 · 0⤊ 0⤋
have you try reading any manuals you got with your pc there might be a contact number there to help you out
2006-10-05 06:57:04 · answer #4 · answered by dogfishwarrior69 2 · 0⤊ 0⤋
>_<
Try contacting the computer manufacturer for help. T=You may have a warranty still.
2006-10-05 06:59:15 · answer #5 · answered by mattribbins 4 · 0⤊ 0⤋