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ok my wives computer was working fine but I wanted switch her mouse with another .. so i asked my boy to switch the mouse out and he said ok. he took the old one off then put the new one on. then the mouse didnt work so he just pushed the button and now the computer freezes in the middle of starting. but i can get it to boot in safe mode and the mouse and keyboard work so i went into hardware and installed new mouse shut it down the correct way and still freezes on normal boot. wife is very upset now she cant use her computer what do i do to fix it????

2006-10-05 01:59:30 · 4 answers · asked by astrodog 1 in Computers & Internet Hardware Desktops

the old mouse worked fine. i just wanted it for another computer and got her a dell laser mouse and her computer is not a dell

2006-10-05 02:14:58 · update #1

4 answers

Reconnect the old mouse and reboot.

2006-10-05 03:22:01 · answer #1 · answered by upshot1 2 · 0 0

Does it work with the old mouse? Can you do a System Restore to before the new mouse was installed?

2006-10-05 09:08:27 · answer #2 · answered by Fix My PC Mike 5 · 0 0

Maybe an incompatibility issue, probably needs professional help to get it running again.
In future don't send a boy to do a man's work lolol!!!

2006-10-05 09:03:15 · answer #3 · answered by huggz 7 · 0 0

remove the side and remove the battery for a minute or two then replace it then turn it back on should do it for you

2006-10-05 09:24:43 · answer #4 · answered by zippo091 6 · 0 0

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