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Why do clients demand an estimate over the phone for cleaning services?

2006-10-04 14:23:46 · 6 answers · asked by Anonymous in Business & Finance Small Business

6 answers

Hello,

Generally speaking people want to know how much it is going to cost, if you make more than them, or they are looking for a way to talk themselves out of hiring you. Especially if they never had a cleaner before.

Price for me is not an obstacle. I am a professional cleaner and for the most part are always completely booked. I am also one of the most expensive cleaners in this area. So how do I do it? I ignore the question until I find out what I want to know first. Only after I determine if I want to clean for them then I always quote by the hour. If I am not interested I just thank them for calling and wish them well on their endeavor to find a suitable cleaner.

2006-10-08 05:01:22 · answer #1 · answered by Anonymous · 0 0

Because buyers are liars- if you've ever worked retail you know this.

People will come on a car lot, and be all nice and sweet, you run their credit and its so bad they can't buy a used car with CASH

People come in, mean as hell, and you run their credit and its a perfect 830 out of 830.

And people don't want to waste time with a face to face on an estimate when they can do it by phone

2006-10-04 21:30:48 · answer #2 · answered by Anonymous · 0 0

if i were to want services, i would expect the estimate up front. if a company charge by the hourly rate, then i would be more open to using the company. i would not want any surprises. many companies quote a fee, and then they come to your home and raise it up and that is not good business

2006-10-04 23:08:14 · answer #3 · answered by churchonthewayseniors 6 · 1 0

Maybe for same reason they invented price tags. If you said concrete estimate might agree with your point, but way stated seem obvious.

2006-10-04 21:50:07 · answer #4 · answered by Mister2-15-2 7 · 0 0

Because they are shopping around for the best bargain.

2006-10-04 22:01:10 · answer #5 · answered by Anonymous · 0 0

so you know how much it is?

2006-10-04 21:41:00 · answer #6 · answered by nicekrngirl 3 · 0 0

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