i got a message on my computer that said i had spyware. i ran my mcafee scan and my windows defender scan. it came up with 4 things and i deleted them from my computer. however, it has caused my desktop to have a black screen and you cannot change it. if anyone knows how to fix this, please let me know. i have already gone to the properties and tried to change it, but it seems frozen. i can't click on anything.
2006-10-04 09:21:19 · 4 answers · asked by bargirl_2323 4 in Computers & Internet ➔ Security
i got most of the spyware, i believe. what i need help with now is changing the desktop, since it seems frozen. my screen saver works and you can change or modify it. my desktop won't change anything.
2006-10-04 09:43:05 · update #1
Her screen is black.
Take the hard drive out of this machine and put it into another machine, not as the boot drive.
Scan it from their machine since a lot of spy/ad/virus programs do funny things so you can't scan them.
2006-10-04 09:46:29 · answer #1 · answered by Dennis K 4 · 0⤊ 0⤋
Try some of these:
Spyware, Adware, Trojans, Malware, Dialers, Popups:
http://www.download.com/Ad-Aware-SE-Personal-Edition/3003-8022_4-10399602.html?tag=tab_rev
http://www.ewido.net/en/download/
http://www.javacoolsoftware.com/spywareblaster.html
http://www.download.com/Bazooka-Adware-and-Spyware-Scanner/3000-8022-10247782.html
http://www.javacoolsoftware.com/sgdownload.html
http://www.safer-networking.org/
http://www.download.com/HijackThis/3000-8022_4-10379544.html
http://www.emsisoft.com/en/software/download/
Online Scanners:
http://www.webroot.com/consumer/products/spysweeper/freescan.html?
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://www.pandasoftware.com/products/activescan.htm
http://www.bitdefender.com/scan8/ie.html
http://www.windowsecurity.com/trojanscan/
http://www.kaspersky.com/virusscanner
http://www.spywareguide.com/onlinescan.php
http://housecall65.trendmicro.com/
Spyware, Adware, Trojans, Malware, Dialers, Popups List:
http://www.softpedia.com/catList/104
http://www.download.com/Adware-Spyware-Removal/3150-8022_4-0.html?tag=dir
http://www.majorgeeks.com/downloads31.html
http://www.filehippo.com/software/antispyware/setarea
Antivirus:
http://www.grisoft.com/
http://www.avast.com/
http://www.free-av.com/
Antivirus Lists:
http://www.softpedia.com/catList/1
http://www.download.com/Antivirus/3150-2239_4-0.html?tag=dir
http://www.majorgeeks.com/downloads29.html
http://www.filehippo.com/software/antivirus/
Firewall:
http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp?dc=12bms&ctry=US&lang=en&lid=staticcomp_za
Firewall Lists:
http://www.softpedia.com/catList/97
http://www.download.com/Firewalls/3150-10435_4-0.html?tag=dir
http://www.majorgeeks.com/downloads34.html
http://www.filehippo.com/software/firewalls/
IP Blocker:
http://prdownloads.sourceforge.net/peerguardian/pg2-050918-nt.exe?download
Browser:
http://www.mozilla.com/firefox/
Email, News, RSS:
http://www.mozilla.com/thunderbird/
System Cleaner:
http://www.ccleaner.com/
System Cleaning List:
http://www.softpedia.com/catList/98
http://www.majorgeeks.com/downloads12.html
http://www.filehippo.com/software/cleaning/
System Info:
http://www.softpedia.com/catList/92
http://www.majorgeeks.com/downloads9.html
2006-10-04 18:05:43 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Webroot spy sweeper
2006-10-04 09:29:23 · answer #3 · answered by beek 7 · 0⤊ 0⤋
sounds like a virus, go to bestbuy and run Norton Anti-Virus and fix the problem
2006-10-04 09:35:22 · answer #4 · answered by Ally 5 · 0⤊ 0⤋