Today more than ever, IT professionals are forced to operate in a complex business environment where success is no longer determined by a single factor, such as getting the best computer system or having the right technical skills. Now, complexity is the norm - and every aspect of the environment is becoming more complex. In the following sections, we discuss the relationship between complexity, dependencies and control, and identify six key areas of complexity. Finally, we provide a short introduction to cost of ownership.
Dependencies and Control
What exactly do we mean by complexity? Today even small IT environments have many components - components that are interrelated. Complexity arises from the interdependencies which increase exponentially as you add hardware and software is to your IT architectures (servers, network, storage systems and management systems), upgrade facilities, and expand the scope of processes and organizational structures.
Management and control become business-critical issues as the IT environment becomes more complex. With millions of interdependencies, many are difficult to identify, some are difficult understand, and others are outside our domain of control. IT infrastructure management is a formidable undertaking, if we cannot understand and control the interdependencies.
2006-10-03 14:45:05
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answer #1
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answered by ladeehwk 5
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