I managed to do a hard shut down by holding the start button for 10s, but it won't shutdown using the normal route, window->start->shutdown procedure.
It just hangs on the windows logo but doesn't say it's shutting down. What could be wrong? How do you fix it?
2006-10-02 20:38:32 · 20 answers · asked by alex n 1 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
you could and a disc clean up and a defrag followed by a virus scan then turn it off
worked on my desktop,I had some viruses
2006-10-05 10:55:10 · answer #1 · answered by Anonymous · 0⤊ 0⤋
I recommend having 'chkdsk' perform a scan of PC to find, and repair any problems with your system.
If you have Windows XP, follow the instructions below:
> Go to 'My Computer'
> Right-click on 'Local Disk (C:)'
> Select 'Properties'
> Click on 'Tools' tab
> Click on 'Check Now' button in Error-checking section
> Select both boxes for 'Check disk options'
> Then click 'Start' button
> Will be prompted to restart windows, for chkdsk to perform
> Close all open windows
> Click 'Start'
> Click 'Turn Off Computer'
> Click 'Restart'
The system will reboot and run the chkdsk procedure, which will take approximately 20-30 minutes. Depends on size of hard drive, etc..
After it completes all 5 stages of the chkdsk, a message will display to let you know if the disk is OK. It only appears for a few seconds, so pay attention.
Good luck! :-)
2006-10-03 03:49:54 · answer #2 · answered by Sandy 4 · 0⤊ 0⤋
That has happened to mine, I just left it and it shut down eventually, try doing a system restore (in help and support) to the last time you remember it shutting down correctly or Right click on your hard drives go to properties, tools and disk check, tick both boxes, agree to a disk check on the next start up and see if that helps, it can take sometime so do it when you got the time to wait!
Good luck
2006-10-03 03:58:36 · answer #3 · answered by john g 2 · 0⤊ 0⤋
Shouldnt be too difficult to fix.
Hopefully you have the windows disc that came with the laptop. Just run a reset or whatever its called. It sets windows and other programs back to day one.
If not just do a system restore.
2006-10-03 04:09:36 · answer #4 · answered by skin&bone 3 · 0⤊ 0⤋
Go into to the DOS command line and type this
CD\ (ENTER)
c:\_ log off (ENTER)
This will force it to log off! This will work all the time. Then when you get the chance scann the registry and do a virus scan. Then check the exe files and see if the logoff.exe is in the system32 file
2006-10-03 05:43:43 · answer #5 · answered by Anointed71 4 · 0⤊ 0⤋
Something is screwing with Windows. Probably a virus, or competing program. You need to clean up your hard drive (Update your AV software and empty your cookies and Temp internet files.) If Windows has become corupted either remove and re-install, or reset your laptop hard drive to a previous date setting.
2006-10-03 03:50:40 · answer #6 · answered by Alice S 6 · 0⤊ 0⤋
if it wont shut down at all then i would remove the power source and wait for a bout 1 min and then replace the power source ie the battery
re boot it and run a virus check
2006-10-03 04:06:22 · answer #7 · answered by howdo 2 · 0⤊ 0⤋
go to windows taskmanager by clicking ctrl+alt+delete or rite click on the taskbar and go 2 task manager and try clicking shut down or try clicking users tab and click the user name and click log off or take the battery off
2006-10-03 03:53:29 · answer #8 · answered by catherine monica 2 · 0⤊ 0⤋
Have you tried 'escape' give it some time and then Control, Alt, Delete and then just wipe the drive because you have a virus
2006-10-03 03:43:23 · answer #9 · answered by william john l 3 · 0⤊ 0⤋
pull out the plug or remove the batt.. thats what i did when my laptop freezed.
most likely ur trying to run too many prog at the virtual memory got tooo low.
if this happened often, send it for repair soon, but rem to backup ur data 1st!!
2006-10-03 03:42:40 · answer #10 · answered by akazukinchacha27 2 · 0⤊ 0⤋