2006-10-02 17:19:05 · 7 answers · asked by PSP 1 in Business & Finance ➔ Other - Business & Finance
If a company makes a mistake in fulfilling an order, you are generally liable to return the items. However, you are not liable to point their error out to them, or to pay for return shipping (legally).
If you don't return them once the company has pointed out the error, they are within their rights to charge you for them.
2006-10-02 17:28:10 · answer #1 · answered by jbtascam 5 · 0⤊ 0⤋
The legal answer is: That depends.
If you were sent something you did not order from a company you did not place an order with, then no you do not have to send it back. You are not even obligated to contact them and let them know you have it. The only gray area is items sent to your residence/P.O. Box, but addressed to someone else (i.e. the prior owner/tennant of your home, P.O. Box holder, etc.). The exception to that being companies that send out a "selection of the month" unless you tell them not to do so. CD and/or DVD clubs are probably the most recongnizable examples of the exception. If you enrolled in the club and did not tell them you didn't want their selection of the month you have to either pay for it or return it.
HOWEVER...
If you placed an order with a company/retailer/merchant/seller and they sent you the wrong product (wrong color, wrong size, wrong brand, whatever), then you are bound by their return policies. Some will just send a replacement as it might be cheaper than paying for both the return postage of the incorrect item and the postage for correct/replacement item. Others will send shipping lables for you to return the "wrong" product and will only send a replacement after they get the "bad" item back. Retailers are required by law to have a return policy. It doesn't have to be easy or even make sense (but it can not be unreasonable or "cause an undue burden"). They just have to have one and enforce it equally for everyone. If the merchant wants you to jump through a lot of "hoops", then you have to decide how important it is to return the item. You might just opt to keep it. However, you usually only have a certain amount of time to initiate a return. This "window" has be outlined in the return policy in order to be enforceable. Beware, however, because time can be defined by such nebulous terms as "reasonable", "sensible", or "judicious".
2006-10-02 17:39:31 · answer #2 · answered by Christopher C 2 · 1⤊ 0⤋
Items not addressed to you must be returned. You can just give it back to the postal deliverer the next time they come to deliver mail.
If you keep or open mail addressed to another individual, even if delivered to your address by mistake, it constitutes mail fraud.
2006-10-02 17:48:19 · answer #3 · answered by Piggiepants 7 · 0⤊ 0⤋
yes you do...........if something comes in the mail and you did not order it and can prove you did not order it you can keep it and do not have to pay for it..
2006-10-02 19:07:35 · answer #4 · answered by walterknowsall 5 · 0⤊ 0⤋
Depends on how cool it is. lol
2006-10-02 17:26:11 · answer #5 · answered by Kelly 2 · 0⤊ 0⤋
just write "return to sender", no biggie :)
2006-10-02 17:27:21 · answer #6 · answered by palermo151 2 · 0⤊ 0⤋
Well, I'd keep them!
2006-10-02 17:27:45 · answer #7 · answered by ? 3 · 0⤊ 0⤋