how can i completely delete short keys i have tried everything that people told me to do but nothing works?

Answer 1

1) Have you tried an unistaller if it has one?
2) Have you tried a restore point before you put this product on ?
3) try ccleaner

C Cleaner.http://www.ccleaner.com/

This will tell you a lot about what is on your computer, such as running programmes,cookies, History, settings etc. and will help you clean up and remove unwanted items. Be careful how you use it as it is a very powerful programme and you should read the help index before you do anything with it.