What kind of computer virus?

Question

My computer's got some kind of virus that a bunch of pop-ups appear like when I'm on the internet and even when I'm not on the internet. And sometimes when I'm online or not, all of a sudden this blue screen comes up and says to remove any hardware I just got or something. Can anyone please tell me what kind of computer virus it is and where I possibly could have gotten it? Oh and also how to get rid of it? Thanks.

Answer 1

Download and use these two programs using the below procedure:

http://www.ewido.net/en/download/

http://www.filehippo.com/download_ad-aware/

MALWARE REMOVAL (GENERAL).


Malware is a general word for all form of Viruses, Spyware etc. This procedure works for all Malware. Use the appropriate program.

You might be unable to access the Internet after removing the Malware so you will need to run LSPfix or Winsockxpfix (as appropriate). Download one, but do not run until later, if required.

LSPfix: all Windows OS except 95.

http://www.cexx.org/lspfix.htm

Winsock XP Fix: Windows XP only.

http://www.spychecker.com/program/winsockxpfix.html



UPDATE YOUR ANTI-VIRUS OR ANTI-SPYWARE PROGRAM.


Let's get cleaning

Part 1

• Temporarily show hidden files.

For Windows XP:

1.
Click Start, and then click Control Panel.

2.
Click Appearance and Themes, and then click Folder Options.

3.
On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.



For older systems:

1.
Double-click My Computer, click View, and then click Folder Options.

2.
On the View tab, under "Hidden files and folders", click "Show hidden files and folders", and clear (uncheck) the "Hide protected operating system files" check box.


IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


Empty your Internet Explorer cache and your other temporary file folders:

1.
On the Internet Explorer Tools menu, click Internet Options.

2.
On the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are currently stored in your cache.

3.
Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK.

4.
Click OK again.

Restart in Safe Mode:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START RUNNING YOUR SCANNER.


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode.

If you are unable to access the Internet after removing Malware you will need to run LSPfix or Winsockxpfix (as appropriate).


If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem, removing the need to run Winsockxpfix. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the dialogue box that appears. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


The last steps

If you are running Windows XP or Windows ME, and your computer has been successfully cleaned of Malware, there is one more thing that needs to be done.

Delete any old restore points and then create a new restore one. The old ones may, of course, be infected with the Malware and cannot be used.

First, start and then stop the Restore Service. This is done differently depending on what operating system you are running.

Windows XP:

1.
Click Start, and then click Control Panel.

2.
Click Performance and Maintenance, click System, and then click on the System Restore tab.

3.
Select the Turn Off System Restore check box, click Apply, then restart your computer.

4.
Return to the System Restore Tab and turn System Restore back on.


Windows ME:

1.
Click Start, click Control Panel, click System.

2.
Click Performance, click File System, and then click Troubleshooting.

3.
Enable the option Disable System Restore, click Apply then restart your computer.

4.
Return to the Troubleshooting tab and turn System Restore back on.


To set a manual restore point complete the following steps:

1.
Click the Start button.

2.
Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3.
Choose Create a restore point, and then click Next.

4.
In the Restore point description box, type a name for your restore point, and then click Next.

5.
Click OK.


Some of these adware programs are SmitFraud trojans the above might not remove. If not then go to either or both of these sites for remove programs and procedures.

http://www.internetinspiration.co.uk/roguefix.htm

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

Answer 2

Antiviral. (free)

AVG free. Excellent protection available from: http://www.Grisoft.com

Don't use two antiviral products together as they may be incompatible. If your Antiviral trial has run out, then remove product from your computer and get the AVG installed.

Anti-spyware (all free)

Essential products are: Adaware SE from: http://www.lavasoft.com

Spybot SD http://www.safer-networking.org/en/spybotsd/index.html

Spywareblaster http://www.javacoolsoftware.com/spywareblaster.html

Windows Defender - from Microsoft downloads.

Spycatcher
http://www.tenebril.com/consumer/spyware/spycatcher-express.php
Ewido http://www.ewido.com

PC starter kit at download.com 20 of the best recommended programes for people new or less advanced in computers. Check all three pages, at bottom see Security/Tools/Fun

http://www.download.com/PC-Starter-Kit/2001-12350_4-0.html?tag=dir

C Cleaner.http://www.ccleaner.com/

This will tell you a lot about what is on your computer, such as running programmes,cookies, History, settings etc. and will help you clean up and remove unwanted items. Be careful how you use it as it is a very powerful programme and you should read the help index before you do anything with it.

Hope this information is of help to you and others.

Answer 3

no1 trojan killers
this will fix it
XoftSpy 4.22 is the Latest and Most Advanced Spyware Detection and

pop up spyware
Spyware
W32/Spybot
Browser Hijackers
virus
Adware
Malware
Keyloggers
trojans
worms
back door trojans
Malicious mobile code
MALICIOUS SCRIPTS
toolbar trojans that dont show up

download xoftspy422 and install it then run it stop the scan and click on scan settings tick every box and click on where it says >> click here to select a folder then tick the (c) thats your hard drive if you have 2 hard drives tick the 2 of them then click ok
then click start when the scan is done click on remove tab

http://www.paretologic.com/products.aspx


ewido anti-spyware 4.0
http://www.grisoft.com/doc/10/lng/us/tpl/tpl01?prd=ews

Answer 4

It's impossible to tell which kind there are a lot. to get rid of it go but pc doctor or avg free, or even Norton internet security antivirus i hope this is somewhat of a help to you.

Answer 5

If you haven't already, scan your computer with anti-virus software, as well as anti-spyware. SpyBot, AdAware and AVG are all free versions of virus/spyware software. Go to www.download.com and search on each of them.

Answer 6

I'm not sure what anti-virus program you are using but i have been using avast home anti-virus for 3 years (this is a free program) because it has a boot time scanner that runs after you reboot and before windows starts up, make sure you uninstall your current anti-virus scanner before installing avast, it will ask to run a boot time scan when you install it.
http://www.avast.com/eng/download-avast-...

Next you need to install,update, and run Ad-Aware, make sure to do a full scan not a quick scan.
http://www.lavasoft.com/software/adaware/

Next you need to install,update, and run spybot search and destroy.
http://www.safer-networking.org/en/download/

Next you need to install and run X-cleaner, just check "Quickly scan for malware programs" then click start cleaning.
http://www.xblock.com/download/xcleaner_setup.exe

Finally install and run Microsoft defender.
http://www.microsoft.com/athome/security/spyware/software/default.mspx

After all thats done install diskeeper lite to do a defrag.
http://www.majorgeeks.com/download.php?det=1207

Answer 7

use ur recovery disc that comes with ur pc when u purchased.everything will b ok.