Can anyone help me please - i am trying to instal a new version of norton internet security but as it begins to instal it asks me to first un-instal my old version , when i then try to do this it asks me for a password as a supervisor - ive never given a password before and until i log on as a supervisor i cant do anything!!!!! does anyone know ho i can change or get around this ??????? thanks!
2006-10-01 09:09:22 · 8 answers · asked by Anonymous in Computers & Internet ➔ Security
Have you tried Norton's Removal Tool? The website link is: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open
Unfortunately, Norton products are notoriously hard to remove that's why they created their own tool to remove them. After uninstalling the older verion, you should be able to install the new one. Below, you will find a brief description for the tool but be sure to visit the site to download it and follow the instructions on how to use it:
"The Norton Removal Tool uninstalls all Norton 2007/2006/2005/2004/2003 products from your computer. Before you continue, make sure that you have the installation CDs or downloaded installation files for any Norton products that you want to reinstall. Also, if you use ACT! or WinFAX, back up those databases and uninstall those products manually.
This procedure requires that you use Internet Explorer. If you have this page open in any other Web browser, please start Internet Explorer and open this page in it."
2006-10-01 09:21:42 · answer #1 · answered by What the...?!? 6 · 0⤊ 0⤋
2
2016-08-25 06:20:58 · answer #2 · answered by Priscila 3 · 0⤊ 0⤋
E mail me, I can send you a Norton removal tool.
It will remove
Norton AntiSpam 2004 & 2005
Norton AntiVirus 2002 thru 2006
Norton Ghost 2003, 9.0 & 10.0
Norton GoBack 3.1 thru 4.1
Norton Internet Security 2003 thru 2006
Norton Password Manager
Norton Personal Firewall 2003 thru 2006
Norton System Works 2003 thru 2006
2006-10-01 09:44:04 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Could be that you need to set up administrator on your computer you need to do this as your computer will not let you uninstall vital services,as for passwords from norton i have never heard of it i use norton and have had no trouble with it,visit norton website they have an automatic help section
2006-10-01 09:20:02 · answer #4 · answered by taxed till i die,and then some. 7 · 0⤊ 0⤋
So..
This is a good link for downloading Norton Removal Tool for free http://j.mp/1lhrfOK
It's a good free solution
2014-07-23 18:03:19 · answer #5 · answered by Anonymous · 0⤊ 0⤋
erm...sounds like you may have an enterprise edition of NAV.
Where NAV can be configured to ask for Password before you make changes.
Is this a or an ex corporate PC?
2006-10-01 09:25:02 · answer #6 · answered by Anonymous · 0⤊ 0⤋
uninatall prevoius version properly if over restart comp again and install new if its not workin write symmentac and search in directory and where ur gettin entry related to this delete that and restart it thn do installation it will workkkkkkkkkkk........
2006-10-01 09:27:58 · answer #7 · answered by Anonymous · 0⤊ 0⤋
i do'nt know but i would e-mail norton
2006-10-01 09:12:19 · answer #8 · answered by Anonymous · 0⤊ 0⤋