I work @ Best Buy and i jus started ok, well i have a co-worker named Dave ok, well dave has been working retail for years and he jus started working @ best buy the same day i did and all of that, i mean were cool and everything but when ever i am in the middle of a sale, he always trys to come around me and the customer trying to i guess u can call it steal my sale, what can i do to stop that!! Do i talk to him about it or do i go stright to the mgnt. and him about it!! PLZ HELP!!
2006-10-01 06:56:51 · 14 answers · asked by tou45406 2 in Business & Finance ➔ Careers & Employment
From what I remember Best Buy isn't commissioned sales, at least it wasn't when I worked there. If you just started working there, maybe it is his way of showing how retail sales are done. If you guys are working on commission, talk with him first, if he still is stealing your sales from you, then go to management. If management does question your sales vs his, explain the situation to them.
2006-10-01 07:00:29 · answer #1 · answered by scare_all 3 · 0⤊ 0⤋
Definitely speak to Dave before a manager. First off, he may not even realize what he is doing, and second, it's more respectful to speak to the person you're having the problem with in the first place. First find out if Dave thinks he's being helpful, and if he is tell him thanks, you'll let him know if/when you need help, but otherwise you feel a little weird when he tries to help you out in front of customers. If he's just trying to steal your sales and talking man to man with him doesn't help, you may need to either a: be a little less subtle when you talk to him again, b: start stealing his sales, too, or c: talk to management
2006-10-01 14:11:54 · answer #2 · answered by Mistress Antigone 2 · 0⤊ 0⤋
Talk to him, not your manager-truthfully they won't care...They have an all's fair in sales and war approach. It sounds like Dave is an opportunist, and unfortunately, this is just how sales works. Backstabbing and stomping on peoples necks is normal-and expected. Grow a tougher skin and don't let him get in your way...Good Luck!
2006-10-01 14:00:50 · answer #3 · answered by mybootyisthatbig79 5 · 1⤊ 0⤋
Unless he is your supervisor or superior of any kind, every time he walks up I would say cordially, "pardon us, I'm helping this customer now, is there something you need?" If he says "no", then say, "well, if you will excuse us then". Turn and speak only with your customer. If he doesn't walk away, then say with a pointed look, "pardon me but I'M BUSY NOW". Before your next work day begins, tell him not to join in unless asked when you are with a customer.
2006-10-01 14:05:22 · answer #4 · answered by June smiles 7 · 1⤊ 0⤋
If he's a grown-up, he'll respect you more for coming to him first. If he doesn't take it very well, give it another week or so and then go to managment if it doesn't change. He may not even realize he's doing it though. And if he doesn't, maybe ask him for advice but tell him you'd rather go at it alone. He'll be flattered about the asking advice thing...
2006-10-01 13:59:14 · answer #5 · answered by akflame81 2 · 0⤊ 0⤋
You should speak to him about it first before you go to the management. Maybe he doesn't realize he is doing it.
Just be honest and open with him about the situation and he will either stop doing it or continue on with it.
If he does continue, you should go speak with management about the problem.
2006-10-01 13:59:30 · answer #6 · answered by Momma2007 2 · 1⤊ 0⤋
First I'd try to talk to him about it. Tell him you appreciate his help but you would prefer to handle your customers yourself and if you need help you'll call on him. If that doesn't work talk to your supervisor.
2006-10-01 13:59:48 · answer #7 · answered by vanhammer 7 · 1⤊ 0⤋
Just say: "Thanks Dave, but I've got this covered. I think that customer (Point somewhere) could use some assistance." Then ignore him.
2006-10-01 14:00:13 · answer #8 · answered by wench 2 · 1⤊ 0⤋
Go straight to management because he is doing things he isn t suppose to so report him and it will come out better for you. if he lose his job so what? you know? do what you have to
2006-10-01 14:00:12 · answer #9 · answered by summerlovin6584 2 · 0⤊ 0⤋
Take him out back and beat him with a rubber hose.
2006-10-01 13:58:05 · answer #10 · answered by joeiacovino 2 · 2⤊ 0⤋