what's wrong with my voicemail?

Question

this tracfone that i've had for a while won't check my voicemail. i hold 1 as instructed to dial the mailbox, and it says "invalid number" or something like that. any idea?

Answer 1

It sounds like your voicemail shortcut got changed somehow. The instructions on how to re-program the shortcut would depend on who the manufacturer and what the model of your TracFone is. As an alternative to accessing your mailbox, try dialing your own mobile phone number from the tracfone. This should allow you to access your voicemail, without needing the "1" shortcut.