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faceless, corporate scumbags...one sector not knowing how the other operates, no literate personnel....ugh

2006-09-30 10:06:58 · 7 answers · asked by trushred 2 in Consumer Electronics Cell Phones & Plans

7 answers

You need to walk a mile or two in my shoes. I've worked in the Cellular industry for over 15 years and have been taken over at least four times. Everytime people complain about the service changing exactly when the name change occured. The only thing that changed was the name. Many others complain about the customer service aspect of it. How would you feel if your job was in jeopardy of going out of the country. And they also only paid you 10 bucks an hour even though you have over five years doing your job and doing it well. They say they will take the best from both (merging) companies and make it one better company only to find out that when the time comes to implement what you thought you were doing right for the customer for so long is not right by their rules. Sorry for the soap box. Just venting a bit. But you are right with the part about one area not knowing what the other is doing or how they operate. We are a communication company that doesn't really communicate. Good question.

2006-09-30 13:50:40 · answer #1 · answered by Dorkboy 7 · 0 1

Not a whole lot different than any other corporate entity I use....My Cable Company, my electric company, most banks, the landline phone providers, etc. I get your drift, but singling out the Cell phone companies is a little narrow in scope. Good luck with your crusade!

2006-09-30 10:37:44 · answer #2 · answered by sfs_onfridays 2 · 0 0

LOL how very true you are. I am with sprint and they are horrible. I don't know anybody that has sprint and now I know why. Their service sucks, their personnell are all rude and don't know their **** from a hole in the ground. I pay almost 60 bucks and am locked in for two years even though I have had my phone for close to 5. Anyway yes they suck!

2006-09-30 10:17:42 · answer #3 · answered by Beano4aReason 4 · 0 0

Sounds like you should switch companies!

2006-09-30 10:14:48 · answer #4 · answered by peg 5 · 0 0

You might ask which one is the worse...

I like my T-Mobile been with them 7 years now...never been with anyone else...can't say nothing

2006-09-30 14:37:06 · answer #5 · answered by Jax4all 4 · 0 0

Some are rude, I agree. I cuz'em out when they are that way.

2006-09-30 11:24:58 · answer #6 · answered by Anonymous · 0 0

I agree

2006-09-30 10:09:18 · answer #7 · answered by gopistons 4 · 0 0

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