I have a dell dimension 4100 "windows xp" and I have lost all sound. Every thing is hooked up corectly, and I have run the built in trouble shooting programs. It tells me that my sound driver is not sighned by Dell quality controll. The Dell help line wants $100 bucks just to hear the problem.
The record and play back monitors register sound but I still dont hear anything. My step son was downloading music and I think thats when we lost sound "I think". I wasnt here and I cant get a real answer out of him.
Any help would be greatly appreciated.
2006-09-29 11:14:51 · 10 answers · asked by scotty w 2 in Computers & Internet ➔ Other - Computers
I have the same computer and it did that since the day we bought it. My friend looked at it and told me I don;t have the drivers installed. I haven't fixed it yet so unfortunately can;t tell you what driver you need, but I trust he's right. He teaches a windows certification class and has his own comp biz.
2006-09-29 11:19:29 · answer #1 · answered by pknutson_sws 5 · 0⤊ 0⤋
It sounds like you have a corrupt driver. Go and uninstall the audio in the remove hardware. Shut off the computer when it reboots it will say hardware found and offer to install it. Let it search and see if there is anything in the driver base. If so let it instlall it.
You also probably have a disk from dell with the driver on it. If so when it offers to install the driver insert the CD and direct it to find the driver there and install.
Alternatively, go on line to dell and look for driver downloads. You need to know the specific model number of your computer. Download the driver to a location you remember. Repeat the process above--when it asks to install the driver specify the location where you downloaded the driver.
Note--depending on the qualities of the Dell program driver download it may just start installing it.
Also--is your sound turned up--are all the connections plugged in?
2006-09-29 18:29:18 · answer #2 · answered by beckychr007 6 · 0⤊ 0⤋
Have you checked the volume control in the task bar? It might have been muted or the input de-selected. You could also try going to the system restore function in the Help and Support tab on the start button menu and restoring to a date point before your son downloaded the music.
2006-09-29 18:23:14 · answer #3 · answered by ? 5 · 0⤊ 0⤋
Have you checked, to see if u have the sound driver installed still.
click on (my compter) then (properties)then (device manger)
Then u schould see a icon that is a speaker on someting that show sound.If you see a (?or!) then then there may not be a sound driver.You will have to download and install the new driver at this time.YOU schould be good to go
2006-09-29 18:22:43 · answer #4 · answered by fishfrmn1971 2 · 0⤊ 0⤋
try to reinstall the driver from the Dell XP disk. It is actually the full version of XP.
2006-09-29 18:22:49 · answer #5 · answered by Mazz 5 · 0⤊ 0⤋
Use system restore function of Windows and restore your system to an earlier "working configuration" time.
System restore is @:
START > All Programs > Accessories > System Tools > System Restore (click)
Follow the instructions
Peace,
In Google we trust :))
2006-09-29 18:20:27 · answer #6 · answered by Syntax-Error 3 · 0⤊ 0⤋
Try these. They work and they are free:
Run the tool and then download the free spyware and virus protection programs:
Malicious virus removal tool:
http://www.microsoft.com/security/malwar...
Ad-Aware Free download:
http://www.lavasoft.de/software/adaware/...
AVG Download free
http://free.grisoft.com/doc/1
Hope that helps.
2006-09-29 18:17:25 · answer #7 · answered by phy333 6 · 0⤊ 0⤋
you can go online to dell.com and donload the sound card drivers for your computer.
Reinstalling these drivers should help.
2006-09-29 18:17:03 · answer #8 · answered by irishtek 6 · 0⤊ 0⤋
are you sure you have the sound driver installed?
2006-09-29 18:23:46 · answer #9 · answered by lomatar1186 7 · 0⤊ 0⤋
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R25503&formatcnt=1&libid=0&fileid=27078
2006-09-29 18:29:17 · answer #10 · answered by Anonymous · 0⤊ 0⤋