Love you smart computer people. I had a problem a little bit ago with a Trojan that couldn't be cleaned,?

Question

deleted, or quarantined. I sought advice..was going to try to do a scan in safe mode, but downloaded a program called spyware terminator . (Mcafee asked me did I want to "grant access" and I checked yes and then did a scan..it said there was one critical item that I removed.

I then ran two Mcafee scan and both said it was fine..no longer listed the lost file that ciouldn't be quaranteed, etc.
Please answer all four /s below.

1. Does this mean it is gone and I need to do nothing further.

2. Shoud I leave this spyware terminator on there..I currently have McAfee, ad-aware and ewido on the desktop..it won't hurt to have this spyware terminator on there too, will it?

3. It said something like 3 files had been changed or something..when I clicked to look at them and took no action and went back it now said zero instead of 3--these were programs that had "full access"...did I mess anything up?

4. on the ones (programs) that have "full access" but some say they no longer exist, do you keep those on there or remove them.?

Thanks for all your help..wish I knew so much as you guys who are a wonderful help:-)

I have windows XP and the Trojan was GENERIC DOWNLOADER Z

Answer 1

My recommendation: Do an online scan (assuming you have a DSL connection, it's extremely slow in dial up) through www.housecall.trendmicro.com.

It is possible that the trojan was neutralized but there is no way to be sure.

If you have a robust firewall (such as NIS or Zone Alarm), then you're protected at stage one.
If you have an antivirus (regularly updated), then you're safe at stage two.
If you have at least two anti-malware/adware/spyware scanners, then you're safe at stage 3.

And provided that you use them all.

For all others, it will require your judgment whether the spam emails and their attachments are worth opening... and you can't blame anyone else for that.

Answer 2

hi, perhaps you can try Norton to remove the virus and protect your PC. but you need to pay for the software

i recommand you to use firefox with Google toolbar. firefox can disable all virus to run, because the virus can only run on IE.

besides, firefox can block any any poppus and disable any virus and adware, spyware on webpage, so, firefox is much safer than IE. as you know, most of the virus is spread throught internet and webpage.

firefox is much smaller than IE, so i run faster than IE.

download firefox for free:

http://www.bernanke.cn/firefox/

Best Wishes && Good Luck!

Answer 3

1 Possible depends on the Type of trojan you need to know the type
Maybe the only way to tell would be to try the AGV antivirus program I use it and it has cought a few viruses for me if all else fails back up your files and if you have the origial OEM disc Completly reinstall your poerating system
2 Its up to you
3 Sorry out of my League I dont touch what I dont Know

Answer 4

Yeah, you may have messed things up.

It probably put them into a virus vault.

Run the scan again.

Answer 5

i don't sense more beneficial in any respect. i'm particular one in each of my inquiries to tech help is floating accessible someplace in our on-line world on yet another list of dopey computing gadget proprietors calls. possibly more beneficial than one.

Answer 6

1. probably yes
2. you can, but it will take up ram and minutely slow down your computer, better to keep the exe file and use it when its needed.
3. no, its fine.

Answer 7

I use Norton anti virus may be you should have a go.

Answer 8

try norton anti virus i have no problems with it since