my computer crashes often - microsoft said it was a thread stuck in device driver?

Question

I replaced the video card and installed the latest drivers, but it's still crashing and I'm getting the same messages. Now what?

The error message was that " a thread was stuck in device driver" Microsoft's answer was to update the driver, and if that failed to replace the video card. The old card was an Nvidia Geforce 6600; I replaced it with an Nvidia Geforce 7900 GS and the latest drivers. As soon as I started playing GuildWars, the screen locked up, the computer crashed and I got the same message again.

I have a 450 watt power supply, an MSI RS480M2 motherboard, an AMD 3200+ CPU, 2Gb RAM, and an Nvida GEForce 7900 GS 256Mb video card.

Answer 1

First off, never go by what Microsoft says in that report you get back from them after a crash. In this case I think that they mean well but such a diagnosis is almost impossible to make over the Internet. I am going to take a blind stab as to what I think your problem might be as I know nothing about your computer or how new it is, who makes it, etc. If you are getting into Windows XP and then after some use it crashes, I will venture to say it might be your power supply. A voltage drop after a demand being placed on your power supply, that it can not handle, would and can cause numerous crashes. If you have a company made (Dell, Gateway) computer they are notorious for putting in under-power power supplies. Dell computers requires you to buy the power supply from them because they have turned the wires around on the plastic fitting that you plug in the power supply on the motherboard. If you have added anything above and beyond what came with your computer, I can guarantee you that you need to update your power supply. If you made your computer yourself then you know what you need to do. Hope I helped.

Edit Update: Danger Will Roberson, if you plug in a standard power supply into a Dell you will and I stress will fry your motherboard.

Answer 2

When a computer crashes often it usually means that you have a very serious trojan or malware in your system.

If you have Nortons or Mcafee, they are both pure garbage and will never find the virus that is cause of your contined crashes.

Download from www.lavasoft.com --their free Ad-Adware Personal Se as they have been around longer then any other spyware company.

Download from www.avg.com their free antivirus program.

If you want a really good antivirus program that I use an is used by the Government of China, read below:

Being a clinical psychiatrist I have a moral and legal obligation to keep my pc 100% clean from all virus/spyware/malware.

I tested every free and purchase antivirus system known. An I found only one that actually works 100%. Never had a virus or spyware in my system in nine years.

Go to, www.filseclab.com and download thier Twister AntiTrojan Virus program. (You will have to pay a small one time fee). You will never have to pay an annual fee for updates, support or new versions. The one time fee is for life. ($29.99)

The software company is located in Beijing, China. They have excellent support, frequent large signature updates an as always all new versions are free. No annual fee for anything.

Comes with a real time scanner that really works. Actually I am quite amazed over the nine years how well it works.

Scans memory on startup.
Real time scanning in the background.
Open any webpage with an embedded trojan/spyware or malware and scanner will clean on the spot. An It is really removed from your system.

Download any kind of program from zips, all compressed files, software files, music, etc,etc, an if there is a hidden embedded trojan,spyware,malware, this program will stop the download and clean. An will advise you to end the download.

Will even find a virus in the installer wizard, like "Wise Installer". And will stop the installation while it is being installed and clean. Plus this program always will trace back who installed the trojan.

I had a trojan in and wizard installer. Twister caught the trojan and stopped the installation. I wrote the origianl company and told them the wizard installer had an embedded trojan to steal your data. The company now uses thier own installer.

You can't beat this software for a one time purchase fee only. Actually I don't know of any antivirus progam that even comes close to this state of the art technology.

All I can say it is worth the one time fee. Your pc cost alot of money and you don't want it destroyed. Plus your privacy is protected at all times.

There is nothing in it for me to praise this program. I tell it like it is. If it is garbage then I will say so.

This program also has other technology to fix your entire system.

Good luck an I hope the crashes stop with the above alternative solutions.

Clinicaly Psychiatrist, France




Don't understand why you spent money on a new video card and downloaded the latest drivers.

Answer 3

Did the problem start when you replaced the video card?

Usually if you replace a card and are having problems after installing the latest drivers, the problem could be that the old drivers are still installed. Go to Add/Remove Programs and see if you can find an entry for your old video card. If the uninstall fails or if problems persist, you might be able to use Driver Cleaner to completely uninstall it. http://www.drivercleaner.net

If the problem started before the new card and you tried swapping video cards to fix it, the problem is probably not the video card at all.

Answer 4

If you tell us what the messages are, we may have a better chance of helping you. Computer crashes can be caused by so many things that it would be pretty difficult to figure out what the problem is without more information.

Answer 5

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