my pc has a virus probs that any application suchas flash, photoshop..and utilites r not working iformat2times

Question

i have pentium2.3 processor and 314ram my system has been affected by trojonhorse virus (new malware.j) this doesnt allow m system to work i have an updated mcAfee antivirus. the virus has affected my smss.exe system file. i have formatted my system twice even my problem is not solved.
the virus doesnt allow me to scan for virus also and all other applications s/w's arealso not working
i have even partitioned and formated my 40gb harddisk (pata)(seagate).
please help me

Answer 1

Try NOD 32. you can download the free trial version from http://www.eset.com/download/index.php

Answer 2

you need a complete system restoration, personal opinion it's time to upgrade at least your hard drive with tech the way it is now adays 40gb just doesnt cut it. try upgrading to a 80gb, heck i have a 120gb and im trying to upgrade to 300gb restoring your comp will lose all your files but... once a trojan has entered your system good luck trying to remove it because it's would cost as much as a new computer to remove the virus. trust me this is coming from someone who's been there i was in your situation 5 years ago but since then i've informed myself about computers i've had very few probs, people don't realize how complicated these machines really are.

Answer 3

Check these out and apply as needed.


Free Security Analyizer:
http://www.microsoft.com/technet/security/tools/mbsa2/default.mspx

Phishing Defense:
http://www.onguardonline.gov/phishing.html

Free Anti-virus:
http://free.grisoft.com/doc/1
http://www.avast.com/eng/avast_4_home.html
http://www.free-av.com/
http://www.trendmicro.com/hc_intro/default.asp
http://www.superantispyware.com/

Other Anti-virus help:
http://www.f-secure.com/v-descs/
http://www.cert.org/other_sources/viruses.html

Free Online Virus Checks:
http://onlinescan.avast.com/
http://www.avast.com/eng/avast-virus-cleaner.html
http://housecall.trendmicro.com/
http://support.f-secure.com/enu/home/ols.shtml
http://www.kaspersky.com/scanforvirus.html
http://us.mcafee.com/root/mfs/default.asp

Free Anti-Adware/Malware/Spyware protection:
http://free.grisoft.com/doc/1 I recommend ewido!!!
http://www.safer-networking.org/
http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5
http://www.microsoft.com/athome/security/spyware/software/default.mspx
http://www.superantispyware.com/

Free Online Spyware Scan:
http://www.spywareguide.com/onlinescan.php Very good for newbies!

Answer 4

Trojan Removal Procedure.

Malware is a general word for all form of Viruses, Spyware etc. This procedure works for all Malware. Replace the Ewido program with the appropriate program.

You might be unable to access the Internet after removing the Malware so you will need to run LSPfix or Winsockxpfix (as appropriate). Download one and save to desktop, run it later.

LSPfix: all Windows OS except 95.

http://www.cexx.org/lspfix.htm

Winsock XP Fix: Windows XP only.

http://www.spychecker.com/program/winsockxpfix.html



Download and Set up Ewido:

Download Ewido Security Suite (trial) from http://www.ewido.net/en/download/

When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".

Start Ewido. When you run it the first time, you get a warning "Database could not be found!". Click OK.

On the main screen, click on Update in the left menu, then click the Start Update button.

After the Update finishes, the status bar at the bottom will display "Update successful".

-- If you have problems updating see here:

http://www.ewido.net/en/download/updates/

Once the updates are installed do the following:



Let's get cleaning

Part 1

• Temporarily show hidden files.

For Windows XP:

1.
Click Start, and then click Control Panel.

2.
Click Appearance and Themes, and then click Folder Options.

3.
On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.



For older systems:

1.
Double-click My Computer, click View, and then click Folder Options.

2.
On the View tab, under "Hidden files and folders", click "Show hidden files and folders", and clear (uncheck) the "Hide protected operating system files" check box.


IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


Empty your Internet Explorer cache and your other temporary file folders:

1.
On the Internet Explorer Tools menu, click Internet Options.

2.
On the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are currently stored in your cache.

3.
Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK.

4.
Click OK again.

Restart in Safe Mode:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



Click on Scanner

Make sure the following boxes are checked before scanning:

- Binder
- Crypter
- Archives

Click on Start Scan and let Ewido scan the PC

While the scan is in progress, you will be prompted to 'Clean files', click OK.


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode.

If you are unable to access the Internet after removing Malware you will need to run LSPfix or Winsockxpfix (as appropriate).


If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem, removing the need to run Winsockxpfix. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the dialogue box that appears. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


The last steps

If you are running Windows XP or Windows ME, and your computer has been successfully cleaned of Malware, there is one more thing that needs to be done.

Delete any old restore points and then create a new restore one. The old ones may, of course, be infected with the Malware and cannot be used.

First, start and then stop the Restore Service. This is done differently depending on what operating system you are running.

Windows XP:

1.
Click Start, and then click Control Panel.

2.
Click Performance and Maintenance, click System, and then click on the System Restore tab.

3.
Select the Turn Off System Restore check box, click Apply, then restart your computer.

4.
Return to the System Restore Tab and turn System Restore back on.


Windows ME:

1.
Click Start, click Control Panel, click System.

2.
Click Performance, click File System, and then click Troubleshooting.

3.
Enable the option Disable System Restore, click Apply then restart your computer.

4.
Return to the Troubleshooting tab and turn System Restore back on.


To set a manual restore point complete the following steps:

1.
Click the Start button.

2.
Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3.
Choose Create a restore point, and then click Next.

4.
In the Restore point description box, type a name for your restore point, and then click Next.

5.
Click OK.

Answer 5

Formatting removes viruses. Particularly simple trojan horses. You MUST be re-enabling it from executing something on the other partition. Trojan horses are not THAT hard to get rid of.

Either that or something else is wrong with your system.

Answer 6

You should Fully Fromat Ur PC.Then u should first install Ur operating software.And u first install and update Ur anti-virus befog installing any software. Then u should update Ur window XP upto Sp2(if u use window XP) because its firewall is very strong.Then u can download other software.the viruses is automatically Removed.

Answer 7

try a system restart go back about 1 week that usually solves the problems--if not go to >>>majorgeeks.com and get the ewido security suite program it is awesome it will pull out things that no other program does and is less than $30.00 good luck

Answer 8

formating usually removes everything u have so maybe u r re-enabling them again or visiting a particular site that has the virus.

Answer 9

First of all Mc Afee sucks!
Uninstall that program and let avast do the job.

Try avast for free..
Get it here,
http://www.avast.com/eng/download-avast-home.html