how can I get rid of the trojan spyware?

Answer 1

By using anti-spy and anti-virus scanning.
Anti-spy: Ad-aware, Spybot search & destroy, Spyware Terminator.
Anti-virus: AVG anti-virus, Avast! Antivirus.

Answer 2

1>>usually any good anti-virus or anti-spyware gets rid of the trozans!
2.>>or go to run type msconfig then click startup!first disable all the
programs that start up with windows!and note down the name of any suspicious programs!if u re sure that this is the trozan,then search for it in windows folder or "documents and setting" then manually delete it!
p.s. how can u say you have a trozan?
please give more details!

Answer 3

Free Anti-Adware/Malware/Spyware protection:
http://free.grisoft.com/doc/1 I recommend ewido!!!
http://www.safer-networking.org/
http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5
http://www.microsoft.com/athome/security/spyware/software/default.mspx
http://www.superantispyware.com/

Free Online Spyware Scan:
http://www.spywareguide.com/onlinescan.php Very good for newbies!

Answer 4

Trojan Removal Procedure.

Malware is a general word for all form of Viruses, Spyware etc. This procedure works for all Malware. Replace the Ewido program with the appropriate program.

You might be unable to access the Internet after removing the Malware so you will need to run LSPfix or Winsockxpfix (as appropriate). Download one and save to desktop, run it later.

LSPfix: all Windows OS except 95.

http://www.cexx.org/lspfix.htm

Winsock XP Fix: Windows XP only.

http://www.spychecker.com/program/winsockxpfix.html



Download and Set up Ewido:

Download Ewido Security Suite (trial) from http://www.ewido.net/en/download/

When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".

Start Ewido. When you run it the first time, you get a warning "Database could not be found!". Click OK.

On the main screen, click on Update in the left menu, then click the Start Update button.

After the Update finishes, the status bar at the bottom will display "Update successful".

-- If you have problems updating see here:

http://www.ewido.net/en/download/updates/

Once the updates are installed do the following:



Let's get cleaning

Part 1

• Temporarily show hidden files.

For Windows XP:

1.
Click Start, and then click Control Panel.

2.
Click Appearance and Themes, and then click Folder Options.

3.
On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.



For older systems:

1.
Double-click My Computer, click View, and then click Folder Options.

2.
On the View tab, under "Hidden files and folders", click "Show hidden files and folders", and clear (uncheck) the "Hide protected operating system files" check box.


IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


Empty your Internet Explorer cache and your other temporary file folders:

1.
On the Internet Explorer Tools menu, click Internet Options.

2.
On the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are currently stored in your cache.

3.
Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK.

4.
Click OK again.

Restart in Safe Mode:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



Click on Scanner

Make sure the following boxes are checked before scanning:

- Binder
- Crypter
- Archives

Click on Start Scan and let Ewido scan the PC

While the scan is in progress, you will be prompted to 'Clean files', click OK.


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode.

If you are unable to access the Internet after removing Malware you will need to run LSPfix or Winsockxpfix (as appropriate).


If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem, removing the need to run Winsockxpfix. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the dialogue box that appears. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


The last steps

If you are running Windows XP or Windows ME, and your computer has been successfully cleaned of Malware, there is one more thing that needs to be done.

Delete any old restore points and then create a new restore one. The old ones may, of course, be infected with the Malware and cannot be used.

First, start and then stop the Restore Service. This is done differently depending on what operating system you are running.

Windows XP:

1.
Click Start, and then click Control Panel.

2.
Click Performance and Maintenance, click System, and then click on the System Restore tab.

3.
Select the Turn Off System Restore check box, click Apply, then restart your computer.

4.
Return to the System Restore Tab and turn System Restore back on.


Windows ME:

1.
Click Start, click Control Panel, click System.

2.
Click Performance, click File System, and then click Troubleshooting.

3.
Enable the option Disable System Restore, click Apply then restart your computer.

4.
Return to the Troubleshooting tab and turn System Restore back on.


To set a manual restore point complete the following steps:

1.
Click the Start button.

2.
Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3.
Choose Create a restore point, and then click Next.

4.
In the Restore point description box, type a name for your restore point, and then click Next.

5.
Click OK.

Answer 5

go here
http://freewww.uv.ro/security/security.html
and install an antivirus and spyware if you don;t have. Update and scan
I recommend using AVG, SpyBoot and ZoneAlarm (firewall) for best security of your PC in the future.
You will find them all at the link above and many more - all Free for personal use

Answer 6

A guarentee sure way to get rid of it if any of the anti virus don't work is to format your HD and reload your computer to its original bought date. But make sure you have everything on a CD or stored in a seperate HD like an IPOD or something that'll store information that you don't want to get rid of.

Answer 7

Use Anti trojan software.

I suggest to use A-Squared
You can download it from http://www.emsisoft.com/en/software/free/

After installation, do not forget to update online & scan full computer.

Answer 8

Here is a list of free scans.I would recommend running ewido first.
Spybots search and Destroy http://www.download.com/3000-8022-10122137.html?tag=pao
adaware se> http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10399602.html?tag=lst-0-1
http://www.webroot.com/land/freescan.php
a-squared Free> http://www.emsisoft.com/en/software/free/
http://housecall.antivirus.com/housecall/start_frame.asp
http://housecall65.trendmicro.com/
X -Cleaner Micro Edition scan http://www.spywareguide.com/onlinescan.php
http://www.kaspersky.com/virusscanner
http://www.windowsecurity.com/trojanscan/
http://www.bitdefender.com/scan8/ie.html
http://www.pandasoftware.com/products/activescan/com/activescan_principal.htm

http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://www.javacoolsoftware.com/spywareblaster.html
Spywareguard too.
http://www.javacoolsoftware.com/spywareguard.html
http://www.ewido.net/en/onlinescan/
Get free anti virus for free click here.
http://free.grisoft.com/doc/1
http://avast.co

Answer 9

eww bad virus.....good luck....the trojan releases many spywares

Answer 10

Get PC-cillin for your computer. http://www.trendmicro.com/en/home/us/home.htm Forget the free stuff not enough protection. Combine PC-cillin with webroot spy sweeper, noone can touch you.