Thi is really buging me. hp psc 1200 will not print from computer. Printer working fine, will copy and scan from front panel on machine. Have checked usb cable and verified that port and printer conection is ok. HP Director is displaying "hpc disconected". Printer icon in system tray showing "error". I have uninstalled hp software and reinstalled, with no joy. Do I have a problem in the bios ? Have I lost drivers ? Can anyone help ?
2006-09-23 10:09:40 · 5 answers · asked by jmbsrbmar 3 in Computers & Internet ➔ Hardware ➔ Printers
When this happened to me, it was a defect in Universal Serial Port. On right clicking My Computer and left clicking disk manager, this item had no + before it. I completely uninstalled all printer software and reinstalled it, and all was fine.
2006-09-23 10:36:06 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Check to see if there is a hardware problem with your USB port.
Go to Start/Control Panel/Performance and Maintenance/System. Click on the Hardware tab, and then on Device Manager.
Have a look at any of the entries which have an exclaimation mark against them. Also check the bottom of the list all the USB controllers to make sure that they don't have any exclaimation marks, and that they are all Enabled.
Or more simply, try plugging your printer in different USB ports, and /or using a differnt USB cable.
2006-09-25 09:37:38 · answer #2 · answered by nigel h 2 · 0⤊ 0⤋
Go to the HP site and they have a routine you go through. On my printer it was press the on/off button and hold it and press the other one 12 times - it worked! it seems to work every time - but mine is a different printer - but worth asking HP is they have a fix.
2006-09-23 17:25:35 · answer #3 · answered by Mike10613 6 · 0⤊ 0⤋
Is your printer set as default printer on your PC
2006-09-23 19:00:41 · answer #4 · answered by ? 6 · 0⤊ 0⤋
Go on the HP website, they will sort it all out
2006-09-23 17:12:27 · answer #5 · answered by Anonymous · 0⤊ 0⤋