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We are building at the moment and have a variety of people working in the house (doing windows , putting up fencing, installing bathroom...). Some of them do a brilliant job and are really conscientious (as we mainly went by personal recommendation before getting a quote). Do you normally give a tip and how much?

But one of them has made a real mess of his work; with which we weren't at all happy. He claimed is craftmanship is very good but in the end it turned out that he didn't really have a clue and caused us a lot of hassle with his incoherence. (Our windows are hardwood and we asked if he could do double glazing. He said yes although he only has experience with UPVC. He injured himself twice due to lack of protective clothing and spilt blood all over the place. He walked onto the window sill which now needs complete stripping and painting again. On asking he said well it needed doing anyway...) How much discount do you normally ask for if you experience so much hassle?

2006-09-23 04:36:11 · 2 answers · asked by Anonymous in Home & Garden Maintenance & Repairs

Do you give builders (and the likes ) a tip (e.g. 10% more on top of their bill) if you're happy?

Do you ask for a discount (x % off their bill) if they make a mess of the work they were supposed to do and cause you hassle?

For UK, please?

2006-09-23 04:51:30 · update #1

2 answers

I am a contractor. If you were not happy with my work, had to re-do something or hire someone else to do it, I would expect you to deduct from what you owe me or tell me to pay to have it re done. If you're not 100% happy with the work or workers, stand your ground and have something done about it. As far as a tip? We really don't expect it but it certainly is nice and it does happen at times. I would say give what you are comfortable with. Any percentage is appreciated

2006-09-23 09:08:10 · answer #1 · answered by jepa8196 4 · 0 0

i wish i knew what the heck you're talking about.

2006-09-23 04:43:54 · answer #2 · answered by Cami 2 · 0 0

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