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It told me to download an upgrade to stop this. Is this genuine ?

2006-09-21 07:48:19 · 14 answers · asked by Anonymous in Computers & Internet Internet

14 answers

BT would not sending email and ask you to download and install anything. It could be the worm/virus itself sending that email to you. My advise is not to do that. Get yourself a good and updated antivirus and don't trust something like that easily. If BT is your internet provider, you can call them directly and confirm if they are the one who was sending you that mail.

2006-09-21 07:53:57 · answer #1 · answered by laughing cat 2 · 0 0

I have had the same mail from ntl , my problem was more worst coz i m sharing my connection with my mates.....

answer is 1. either you format your system and install every right from beging.. 2. or be wise and do what i have done if you have router go to the router settings
i) check the out going logs
ii) trace the affected system ip address if you have one pc obiviously its your PC
iii) Then in the service menu select the disable SMPT option

I think this will do. Coz all the mails are send without the user knowledge and the speed on the effected system will be dead slow........

2006-09-21 08:05:02 · answer #2 · answered by sam 2 · 0 0

Probably 99.9% not.

MORE likely this person is asking you do voluntarily download HIS virus into yours.

Basic rule of thumb, you DO NOT download anything you didn't ask for. Even legitimate sites will make sure to identify themselves befor asking you to download. Sites such as Microsoft, for example.

Think, for a moment, do you believe that this random person, whom you do not even know, will have a program to stop this virus from your computer, and that the big boys at Macaffe and others DO NOT? And why would this guy give it to you for free?

2006-09-21 07:55:18 · answer #3 · answered by Vince M 7 · 0 0

I don't trust any email message if I can not identify the true sender. Just install a spyware program and clean your comp yourself if that be the situation. Try using ewido. It's a good program. They give a 30 day free trial. Don't download anything you do not rust. Your computer will tell you the same thing. PEACE!

2006-09-21 07:51:46 · answer #4 · answered by Mitchell B 4 · 0 0

Ring BT Internet and confirm it or email them using their link on their site, not your email client.

Email address spoofing is easily done and the fact that the email seems to come from them in no way means it does. It may be a phishing attempt though i can't find reference to this on

http://www.antiphishing.org
or
http://www.millersmiles.co.uk

Which is where i would expect to find it had it been reported before.

You should however.

Download all Windows Updates you don't have.
Update your Antivirus and run a full scan.
Download Windows Defender from Microsoft if you don't have it.

2006-09-21 08:54:11 · answer #5 · answered by The Pirate Captain 3 · 0 0

Too undesirable there are people available who want to play video games and take a examine out to scare us. purely use a sturdy antivius protection, carry on with it to date. test for virus regularly and verify that's desperate to test your e mail, messengers, information superhighway, and each thing which you have entering your computing gadget.. there's a place for exceptions too enable particular issues to return in including records from messengers, your ISP if necessary. etc... Now in the journey that your virus test is working appropriate and it grew to become right into a scourge it does no longer permit you examine the mail. Or does no longer have allowed it to pass into your puter... :)

2016-10-01 05:29:41 · answer #6 · answered by ? 4 · 0 0

I think it is legitimate. I just typed the address in the address bar and came to Yahoo Broadband Internet.

It looks like your PC is infected. I hope you have an antivirus program. Run a complete, full system scan immediately. Run any antispyware program you have or Norton's from the Yahoo toolbar.

Now -- before you do anything else. Good luck.

2006-09-21 07:53:50 · answer #7 · answered by TheHumbleOne 7 · 0 1

easy way to check is to go to symnatec anti virus site and use their free anti virus checker/trial to check your machine if you have then you can always download the update from the official bt website rather than the email which I would delete

2006-09-21 08:26:58 · answer #8 · answered by madasa_hatta 2 · 0 0

I very much doubt it. It probably come from the same place that sends out requests to update your ebay and paypal accounts. If you do it you probably will be sending out worms.

2006-09-21 07:51:29 · answer #9 · answered by Anonymous · 0 0

They are probably trying to trick you
Don't download anything from a site they send you to.
Get spybot for free and run it.
Get the free version of zonelabs and run it.

2006-09-21 07:51:25 · answer #10 · answered by Dennis K 4 · 0 0

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