SYMPTOMS
You may receive the following error message:
Windows could not start because the following file is missing or corrupt.
Windows root\system32\hal.dll.
Please re-install a copy of the above file.
You may receive this error message in either of the following scenarios:• Your computer restarts after you upgrade to Microsoft Windows XP from Microsoft Windows 98 or Microsoft Windows Millennium Edition.
• You install Windows XP on a hard disk that does not have an operating system installed on it.
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RESOLUTION
Upgrading on a Windows 98-based or Windows Millennium Edition-based computer
To resolve this problem if you are upgrading Windows 98 or Windows Millennium Edition, follow these steps: 1. Run Windows XP Setup again. To do this: a. Restart your computer.
b. Press and hold the F8 key on your keyboard.
On a computer that is configured to use multiple operating systems, press and hold the F8 key when you see the Operating System Choices menu.
c. When the Windows Advanced Options menu appears, select the Return to OS Choices Menu option, and then press ENTER.
d. Select the Cancel Windows XP Setup option.
e. Use the Add/Remove Programs tool in Control Panel to remove Windows XP from your computer.
f. When Windows XP has been removed from your computer, start Windows XP Setup again.
If the problem is resolved, skip the remaining steps. If the problem still occurs the second time that you try to upgrade to Windows XP, continue to the next step.
2. Cancel Windows XP Setup. To do so:a. Restart your computer.
b. Press and hold the F8 key on your keyboard.
On a computer that is configured to use multiple operating systems, press and hold the F8 key when you see the Operating System Choices menu.
c. When the Windows Advanced Options menu appears, select the Return to OS Choices Menu option, and then press ENTER.
d. Select the Cancel Windows XP Setup option.
e. Use the Add/Remove Programs tool in Control Panel to remove Windows XP from your computer.
3. Start your computer with a Windows 98 or Windows Millennium Edition Startup disk, type sys c: at the command prompt, and then press ENTER. For additional information about how to make a Windows 98 Startup disk, click the following article number to view the article in the Microsoft Knowledge Base:
296532 (http://support.microsoft.com/kb/296532/) How to create a Windows 98 startup disk
For additional information about how to make a Windows Me Startup disk, click the following article number to view the article in the Microsoft Knowledge Base:
267287 (http://support.microsoft.com/kb/267287/) How to create a startup disk in Windows Me
4. Start Windows XP Setup again
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Installing on a clean hard disk
To resolve this problem if you are installing Windows XP on a hard disk that does not have an operating system installed, follow these steps: 1. Cancel Windows XP Setup. To do this:a. Restart your computer.
b. Press and hold the F8 key on your keyboard.
On a computer that is configured to use multiple operating systems, press and hold the F8 key when you see the Operating System Choices menu.
c. When the Windows Advanced Options menu appears, select the Return to OS Choices Menu option, and then press ENTER.
d. Select the Cancel Windows XP Setup option.
e. Use the Add/Remove Programs tool in Control Panel to remove Windows XP from your computer.
2. Start your computer with a Windows 98 or Windows Millennium Edition Startup disk, type sys c: at the command prompt, and then press ENTER. For additional information about how to make a Windows 98 Startup disk, click the following article number to view the article in the Microsoft Knowledge Base:
296532 (http://support.microsoft.com/kb/296532/) How to create a Windows 98 startup disk
For additional information about how to make a Windows Me Startup disk, click the following article number to view the article in the Microsoft Knowledge Base:
267287 (http://support.microsoft.com/kb/267287/) How to create a startup disk in Windows Me
3. Start Windows XP Setup again
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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APPLIES TO
• Microsoft Windows XP Professional
• Microsoft Windows XP Home Edition
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2006-09-21 02:54:53
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answer #1
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answered by CC Top 3
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I will assume this is Windows XP. The file hal.dll, is required for windows to operate. It is used by windows when communicating with your computer's harware. It acts as a translator between windows and your hardware.
First you should try to restore to "Last Known Good Configuration". You can do this by starting the computer and tapping the F8 key when you get the Windows Menu choose "Last Know Good Configuration". This may not work becuase the issue may be hardware related but try it and see.
The next option would be to do a reinstall of the operating system. All the information on this error points to doing a reinstall as the best and easiest method. Backup all your important data and insert you Windows XP CD and restart the system. Follow the prompts for the install and when you see the screen that asks what you would like to do, repair windows or install, choose repair. This shoudl fix the problem.
2006-09-21 03:30:29
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answer #2
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answered by Anonymous
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Insert the windows installation disk and reinstall.
The file should be in: C:\Windows\System32\
2006-09-21 02:51:59
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answer #3
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answered by eferrell01 7
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hi how are you? There are serval how you are able to hardship this difficulty. One is besides from the CDcontinual utilising your equipment disk and fix the corrupted records..you're able to do this by occurring your BIO..startup your computer and carry down delete key( ect) until the bio placing dsplay..then attempt to discover placing for BOOT sequence and alter CD to first boot. shop and go out out, then insert your equipment disk. it may detected the disk and purely fellow the path until you spot and option to repair or installation a clean reproduction(go with fix) of WinX...desire i replaced into some help..
2016-10-17 09:30:28
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answer #4
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answered by ? 4
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WHAT IS YOUR WIN VER ?
( I THINK IT IS NOT BELONGS TO WIN )
2006-09-21 02:56:07
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answer #5
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answered by bugasanka 1
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