2006-09-20 07:52:35 · 7 answers · asked by trilok l 1 in Business & Finance ➔ Careers & Employment
Contact centers, in first place, wich means: well trained agents, CTI applications, I(V)R, e-mail, web chat, web collaboration... Everyting that has a goal to solve clients' problems, to keep them satisfied and to increase their loyalty.
2006-09-20 08:04:30 · answer #1 · answered by Anonymous · 1⤊ 0⤋
Customer service is providing a service that helps people mostly deals with questions from a customer and the employee providing a answer or showing them what or how to do something or even doing it for them.
2006-09-20 14:56:33 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Customer Service: A group of excessively grouchy people who are paid minimum wages to exude ignorance and give the run around to customers of their employer who got screwed over.
2006-09-20 14:58:22 · answer #3 · answered by ***&&*** 3 · 1⤊ 1⤋
Dealing with the customer with whatever problems they may have or concerns that they raise.
This differs slighting from Billing, as that is usually a separate department
2006-09-20 14:54:43 · answer #4 · answered by Anonymous · 0⤊ 0⤋
customer service is the area in which people work to assist and help others --generally in a retail store-- who need help in finding items, returning items, or help in getting an item off a tall shelf, or for instance, help with taking a large item, such as a tv to their vehicle.
2006-09-20 14:55:38 · answer #5 · answered by Hammer 4 · 1⤊ 0⤋
serving customers
2006-09-20 14:54:15 · answer #6 · answered by ann.natalie 4 · 0⤊ 1⤋
when you go to these people that know everything
2006-09-20 14:59:43 · answer #7 · answered by Anonymous · 0⤊ 0⤋