Contact centers, in first place, wich means: well trained agents, CTI applications, I(V)R, e-mail, web chat, web collaboration... Everyting that has a goal to solve clients' problems, to keep them satisfied and to increase their loyalty.
2006-09-20 08:04:30
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answer #1
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answered by Anonymous
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Customer service is providing a service that helps people mostly deals with questions from a customer and the employee providing a answer or showing them what or how to do something or even doing it for them.
2006-09-20 14:56:33
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answer #2
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answered by Anonymous
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Customer Service: A group of excessively grouchy people who are paid minimum wages to exude ignorance and give the run around to customers of their employer who got screwed over.
2006-09-20 14:58:22
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answer #3
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answered by ***&&*** 3
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Dealing with the customer with whatever problems they may have or concerns that they raise.
This differs slighting from Billing, as that is usually a separate department
2006-09-20 14:54:43
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answer #4
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answered by Anonymous
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customer service is the area in which people work to assist and help others --generally in a retail store-- who need help in finding items, returning items, or help in getting an item off a tall shelf, or for instance, help with taking a large item, such as a tv to their vehicle.
2006-09-20 14:55:38
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answer #5
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answered by Hammer 4
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serving customers
2006-09-20 14:54:15
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answer #6
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answered by ann.natalie 4
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when you go to these people that know everything
2006-09-20 14:59:43
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answer #7
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answered by Anonymous
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