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I have a friend who's x-husband reads her e-mails no matter what she changes her password to. he says he has a software program to do this. Is there a software? How can she stop this?

2006-09-20 07:16:13 · 11 answers · asked by TJ D 1 in Computers & Internet Security

11 answers

AHHHHH! Hackers suck.

2006-09-20 07:25:12 · answer #1 · answered by Anonymous · 0 1

If that's not a keylogger he would merely be stealing your authentication cookies (assuming he has actual get precise of entry to on your pc). to dodge this continually click signal out from Yahoo once you're complete, that way your password wont be saved on your pc.

2016-10-16 01:31:34 · answer #2 · answered by Anonymous · 0 0

Yes there is a software and a hardware. You may want to check the back of her computer and check if there is a little usb device plugged in or if there something plugged into the keyboard slot.

As far as software you would either remove it in add/remove programs or the registry.

2006-09-20 07:21:39 · answer #3 · answered by EDCvod 3 · 0 0

There isn't a program that can find out people's yahoo passwords. And if there is it's a scam.

What is most likely happening is that he has a keylogger on her computer (it records everything she types).

Have her got a virus scanner to get rid of it (but he will probably reinstall it).

http://www.kaspersky.com/virusscanner

2006-09-20 07:29:32 · answer #4 · answered by EoTXIII 2 · 0 0

No but if you send a message to some or open a doc there are programs out there that help you see what keystrokes you made or if you gave some one else you pass on the computer or you

2006-09-20 07:25:52 · answer #5 · answered by bigguy19_77 2 · 0 0

More likely that he installed a Keylogger on her computer. This program will then send him a report of her computer use. He will be able to read every keystroke she types. This is why he knows her password every time she changes it.

If he has made his statement about using a program to get her password in an email, then she should call the police and report him. He is breaking the law.

What he is doing is also called CyberStalking and is also against the Law.

http://www.cyberlawenforcement.org/

She needs to run a program that is good at finding Keylogger programs and then allow it to remove it. The procedure and program below should find it and remove it. If it does not find anything doesn't mean she does not have one. Some of the Keylogger programs are consider legit and will be ignored by the program.

Malware Removal Procedure.

Malware is a general word for all form of Viruses, Spyware etc. This procedure works for all Malware. Replace the Ewido program with the appropriate program.

You might be unable to access the Internet after removing the Malware so you will need to run LSPfix or Winsockxpfix (as appropriate).

LSPfix: all Windows OS except 95.

http://www.cexx.org/lspfix.htm

Winsock XP Fix: Windows XP only.

http://www.spychecker.com/program/winsockxpfix.html



Download and Set up Ewido:

Download Ewido Security Suite (trial) from http://www.ewido.net/en/download/

When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".

Start Ewido. When you run it the first time, you get a warning "Database could not be found!". Click OK.

On the main screen, click on Update in the left menu, then click the Start Update button.

After the Update finishes, the status bar at the bottom will display "Update successful".

-- If you have problems updating see here:

http://www.ewido.net/en/download/updates/

Once the updates are installed do the following:



Let's get cleaning

Part 1

• Temporarily show hidden files.

For Windows XP:

1.
Click Start, and then click Control Panel.

2.
Click Appearance and Themes, and then click Folder Options.

3.
On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.



For older systems:

1.
Double-click My Computer, click View, and then click Folder Options.

2.
On the View tab, under "Hidden files and folders", click "Show hidden files and folders", and clear (uncheck) the "Hide protected operating system files" check box.


IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


Empty your Internet Explorer cache and your other temporary file folders:

1.
On the Internet Explorer Tools menu, click Internet Options.

2.
On the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are currently stored in your cache.

3.
Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK.

4.
Click OK again.

Restart in Safe Mode:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



Click on Scanner

Make sure the following boxes are checked before scanning:

- Binder
- Crypter
- Archives

Click on Start Scan and let Ewido scan the PC

While the scan is in progress, you will be prompted to 'Clean files', click OK.


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode.

If you are unable to access the Internet after removing Malware you will need to run LSPfix or Winsockxpfix (as appropriate).


If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem, removing the need to run Winsockxpfix. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the dialogue box that appears. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


The last steps

If you are running Windows XP or Windows ME, and your computer has been successfully cleaned of Malware, there is one more thing that needs to be done.

Delete any old restore points and then create a new restore one. The old ones may, of course, be infected with the Malware and cannot be used.

First, start and then stop the Restore Service. This is done differently depending on what operating system you are running.

Windows XP:

1.
Click Start, and then click Control Panel.

2.
Click Performance and Maintenance, click System, and then click on the System Restore tab.

3.
Select the Turn Off System Restore check box, click Apply, then restart your computer.

4.
Return to the System Restore Tab and turn System Restore back on.


Windows ME:

1.
Click Start, click Control Panel, click System.

2.
Click Performance, click File System, and then click Troubleshooting.

3.
Enable the option Disable System Restore, click Apply then restart your computer.

4.
Return to the Troubleshooting tab and turn System Restore back on.


To set a manual restore point complete the following steps:

1.
Click the Start button.

2.
Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3.
Choose Create a restore point, and then click Next.

4.
In the Restore point description box, type a name for your restore point, and then click Next.

5.
Click OK.


If this did not find a Keylogger and remove it, then she should Reformat her computer. This will take it back to the day she took it out of the box. It will be completely clean and she can then set it up properly.

She will need to set herself up as the Administrator and password protect the start up of the computer. She needs to learn how to make a strong password so that password cracking programs like "Brute Force" and others are unlikely to break it. This Micorsoft site will tell her how to make one. Tell her not to do the password change until she gets rid of the program that is spying on her.

http://www.microsoft.com/athome/security/privacy/password.mspx

2006-09-20 09:31:06 · answer #6 · answered by Anonymous · 0 0

He has spyware installed on her computer that emails him everytime she logs in and is on the internet. He is a dumbass for telling her, and you are a smart friend because you will tell her this and if she is smart, she will either: 1) Get anti-spyware 2) Reformat her harddisk or 3) Get a new computer.

2006-09-21 16:11:50 · answer #7 · answered by x 5 · 0 0

I would say forget changing the password, I would change the email name and not give it to him!!!
I am not sure if that is possible, but now adays who knows!!!! Can't trust anyone or anything!!

2006-09-20 07:19:32 · answer #8 · answered by CRAZYGIRL 4 · 0 0

there is no official software available in the market. only hackers can do it but avoid using any hackers help because you risk letting out your password also

2006-09-20 07:18:40 · answer #9 · answered by Anonymous · 0 0

no one will precisely answer u here.how ever tell ur friend to close her account and reopen with some other name.

2006-09-20 07:30:45 · answer #10 · answered by Anonymous · 0 0

yes you can buy it on-line
password retrievers

2006-09-20 07:18:22 · answer #11 · answered by Anonymous · 0 0

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