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That by law, if I request it, a company e.g. a bank must provide me with all documents, letters and contact history it holds regarding me?

2006-09-20 07:04:58 · 7 answers · asked by cymro 1 in Politics & Government Law & Ethics

7 answers

Yes, but they are not required to give it to you for free. They can charge you for the cost of retrieving that material for you...

2006-09-20 07:07:31 · answer #1 · answered by Andy FF1,2,CrTr,4,5,6,7,8,9,10 5 · 0 1

S. 7 Date Protection Act application to the bank enclosing the statutory £10 fee, paid by cheque to the bank.

but the banks have a get out clause under the Data protection Act, if the effort required to provide copies of the requested documents requires a "disproportionate effort" to produce the documents they can simply refuse. In that case you would need to request very specific documents, not simply bank statements for the past 6 yrs!

2006-09-21 00:20:20 · answer #2 · answered by Nick B 3 · 0 0

Yes but I'm not sure if this is under the data protection act or the freedom of information act. However, they can can only give records for so many years, I think the legal amount they have to keep is 6, but they may charge you a fee. This is to cover the cost of admin, e.g. printing of the information from archives or copying the info etc and sending, that kind of thing. If you have any doubt or questions, check out the DPA website. Not sure of the address but type data protection act into search engine and it will come up with something.

2006-09-20 07:56:10 · answer #3 · answered by willowbee 4 · 0 0

Yeh you are entitled to see what the bank holds on your records.

But under Data Protection, you are not entitled to see any third party information - like letters from someone else, or with somebody elses name on it - i.e may be a partner!

Also if you request the information then they must acknowledge your request within so many days (i think 28) and then respond to it with in the same time frame again!

2006-09-20 08:36:22 · answer #4 · answered by Kaz 1 · 0 0

Now how would anyone wasting their time on here know the answer to that? You must be criminal or you would contact the bank.

2006-09-20 07:08:07 · answer #5 · answered by Anonymous · 0 1

I believe so - they can charge you a 'resonable' fee for this though.

My friend did this with her doctors surgery and discovered that they had her records mixed up with a patient who had been mentally ill and in care because of it - which explained why they'd been treating her so stragely which was why she did it!!

2006-09-20 07:07:02 · answer #6 · answered by Anonymous · 0 0

yes but they can charge you up to £10 and they normally drag their feet about it. You can also do it with the police, council etc

2006-09-20 07:13:44 · answer #7 · answered by tanjaneeka 3 · 0 0

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