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I don't receive notifications on Motorola L2. Have contacted the cingular support but they are unable to fix the problem. Has anyone else had problems with notifications using Cingular? How did you fix it?

2006-09-20 06:31:56 · 4 answers · asked by Alain 2 in Consumer Electronics Cell Phones & Plans

4 answers

Try taking the phone to a cingular store and have someone take a look and make sure that the phone is working properly and that everything is set up right. Sometimes it helps to deal with a live person rather than a voice on the phone from their tech support department.

2006-09-20 06:34:28 · answer #1 · answered by Anonymous · 0 2

Cingular store reps are commision hungry idiots who know nothing about troubleshooting. Just call up and ask for 'TSD' or 'Tech support' depending on which call center you reach. They need to ensure that your notifications are active on your account, and that SMS is properly provisioned on your service. I've seen problems like this before and it's not hard to fix. If everything on your account is ok, make sure that you can recieve text messages as the SMS service is used to transmit the notification.

2006-09-22 19:34:49 · answer #2 · answered by opticalnoise 4 · 1 0

Take it into a local Cingular store and have one of them leave a voicemail on your phone and see how long it takes for it to get it. It may be a setting in the phone, or it could be something in the voicemail system, or a setting in your plan that customer care needs to activate. In any case the sales person should be able to get to your plan information from their computer. Best of luck with it.

2006-09-20 17:59:05 · answer #3 · answered by Dorkboy 7 · 1 1

I did on my LG 3100 phone but the problem was the other way around....I was recieving notification that I'd recieved voicemail when I didn't have any at all.

I went through and completely redid all of my voicemail settings and the problem went away. You might want to try that, including changing your personalized message.

Good luck, I understand your frustration!

2006-09-20 06:34:54 · answer #4 · answered by Anonymous · 1 0

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