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When i click my account, it asks me for my password again and it won't take it. it says the attempt to sign in has failed. but it takes it when i get on the internet. it does not do it to any other user on this computer. so how do i fix that? i tried to just close the account but it asks me for the password again and it wont take it. how would i just close it if there is no way to fix it? and yes, the password is right.

2006-09-20 04:33:11 · 6 answers · asked by Anonymous in Computers & Internet Security

i have already talked to yahoo to see if they could fix it and they said it was my computer but its not cause i opened another account and can go to my account with no problem.

2006-09-20 04:40:18 · update #1

i have went to internet options. i have erased cookies and everything else and they have changed my password. i dont know what else to do? is there a way i can just erase the account?

2006-09-20 04:58:32 · update #2

6 answers

you have to ask yahoo

yahoo customer service
1-866-849-8258

2006-09-20 04:37:01 · answer #1 · answered by Starlesha23 4 · 0 0

If you are using DSL, this is usually caused by the modem not having a valid IP address. Correct this problem by: Turn off or unplug the Modem, Computer, Monitor in this order. Wait a couple of minutes and then restart the system in reverse order.

2006-09-20 10:02:57 · answer #2 · answered by Anonymous · 0 0

It sounds like your computer may be remembering an error. Try going into Tools, Internet Options, Delete Cookies, Delete Files, Clear History. Once you have done this try again and see how you go.

2006-09-20 04:44:13 · answer #3 · answered by Anonymous · 0 0

i hate to be a prude but YAHOO is very case sensitive...if your password or any other identifier words used for access to YAHOO must bein the correct format (e.g. caps vs. lower case)

2006-09-20 04:45:33 · answer #4 · answered by Bucky411_hit 2 · 0 0

Ur account may be hacked and they may change ur Password .That's the reson why computer is not accepting Ur password.

2006-09-20 04:51:15 · answer #5 · answered by Sandhya 1 · 0 0

caps lock?

2006-09-20 04:34:40 · answer #6 · answered by IT Pro 6 · 1 0

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