Hi ! just asking how come bosses & sales men keep on asking the clerk or secretary to handle all the enquiry ?

Question

Sales men can also help to handle the sales enquiry , how come my boss always let me handle the enquiry instead & the salesmen can chit-chat all the way in the office ?

Answer 1

It's a matter of COST. All owners of businesses want the cheapest resource to do the most work, this way they feel they will get the most for their money. So, if a question must be answered, they want the lowest-cost resource to answer it.

This allows them to fire, lay off, or not hire additional salesmen, who cost a lot more, and retain, give a slight raise to, or hire additional lower-cost administrative personnel.

You must keep a delicate balance going. If you become proficient at handling sales issues, you can request to join the sales team, at which point you will get the big bucks for answering the same questions you answer now, or, as you put it, you will get the big bucks for 'chit-chat all the way in the office.'

Good luck!

Answer 2

If you look at it positively - your boss trust that you can handle such a task well.

If you look at it negatively - your boss bullies you and expect you to multi-task with the same pay.

Well - what do you think?