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A friend of mine's computer has shut down. She cannot get into DOS or Safe mode. When she turns the computer on she get's an error that says unmountalbe boot volume so she wants to rewrite the boot log. This may have happened either because of a virus that she had recently or because she put a firewall on her computer yesterday and did not diable other virus protectors even though it told her to do so. Anyway, she has Windows XP and it will not let her into Dos or Safe Mode at all. What can she do? And, if she does manage to get in to DOS how does she re-write the boot log, as she doesn't want to pay 50 bucks for having it done...lol. Thank for any and all real help.

2006-09-19 07:25:31 · 3 answers · asked by beautifulashes777 2 in Computers & Internet Programming & Design

3 answers

Follow the instuctions below, however if you're a newbie then I agree with the other people here try a repair install instead.

You can boot to the XP cd and when you see the Welcome to setup press the letter R
You will get a dos prompt
Then type "chkdsk /p" without the quotes and hit enter
When that is done type "fixboot" and hit enter
"Y" and enter at the prompt
Then type "exit" and hit enter
The system will now reboot into Windows

2006-09-19 08:17:47 · answer #1 · answered by Anonymous · 0 0

Not sure this has anything at all to do with the boot log. Sounds like something happened to the master boot record. One option is to boot from your XP CD and then select that you want to repair the installation. There are Linux distributions that are run in RAM that can be sued to try to fix the drive and MBR.

2006-09-19 07:32:06 · answer #2 · answered by Justa U 2 · 0 0

She could try performing a Repair Install on Windows...it might fix her problem.

2006-09-19 07:28:19 · answer #3 · answered by Yoi_55 7 · 0 0

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