hiya. i have my new computer.i was checking for virus with my macfee anti virus suite.it has told me i have 14 virus. an 8 trojans. macfee remove 2 of the 14 virus. and 3 of the trojans.when i restart my computer.them 3 trojans came back . there is popup website that try to pop up. the computer is verry slow .and the hard drive red light is alway's on it don't seem to go off the power green light i know about that. the red hard drive light.never stop at all . just stop's on and the hard drive well it is reading someting i dont know what . an the mouse icon .move by it self i try too run macfee again .and it just dont remove all the virus an trojan .what can i do ?
2006-09-18 09:23:28 · 9 answers · asked by swite_china_girl23 1 in Computers & Internet ➔ Internet
please. help me if you can
2006-09-18 09:27:05 · update #1
denis.dont be so rude. i do not do that im a mother of 1 child . the computer technician told me he want much money too fix this want can i do is there away to fix this?
2006-09-18 09:31:29 · update #2
windows.xp
2006-09-18 09:40:04 · update #3
You need ideally to clean boot your pc from a virus boot CD if you can get access to one. Sophos.com has an emergency repair file, but you will need to make a bootable CD-Rom to use it.
Make a note of the trojans and viruses and see if there are any automatic removal tools you can use to start the cleaning process.
There are some links provided below that might help you make a start, but when creating the disk make sure you have the latest IDES extracted and these need to be copied to the CD too.
Let me know how you get on as I can be of more help should you need it. But importantly, establish the viruses causing the woe and if you can gain access to sites read the removal instructions.
Try McAffee as well as they might have their own removal tools for the viruses you have encountered.
What OS are you using?
I hope this gets you started
2006-09-18 09:35:46 · answer #1 · answered by Jamie L 2 · 0⤊ 0⤋
Best Answer - Chosen by Asker
well it has to go to coz the auto stop's a virus when you open internet exp or firefox
not like the nortons.macfee./avg free anti virus look out for all the avg fans that will post to you
zoneAlarm internet security suite
all in one firewall / anti virus/ anti spyware
http://www.zonelabs.com/store/content/ho...
zoneAlarm internet security suite
comes with a 15year license
If that doesnt work then you will have to do this.
have had the same problem. So i know what you are going through, so this is what you must do. Go to this website http://www.iolo.com/sm/
Then download System Mechanic professional 6. After you have installed it run drivescrubber2. After that is done restart the pc. You have fixed your problem. The problem was a error buffer over flow that needs to be fixed right away. And this program will fix it like nothing was ever there. You are done and your pc is like brand new and nothing was ever there. That will solve the problem.
If that doesnt work you will have to take a hammer and beat it to an inch of its life and make it beg for your forgivness. After that beat it a few more times then set it back up and restart it. That should do the trick.
2006-09-18 09:33:09 · answer #2 · answered by wiz_on_line 3 · 0⤊ 1⤋
hello
this will help fix up that problem for you
XoftSpy 4.22
http://www.paretologic.com/products.aspx...
ewido anti-spyware 4.0.172 plus
http://www.grisoft.com/doc/10/lng/us/tpl...
zoneAlarm internet security suite
http://www.zonelabs.com/store/content/home.jp
System Mechanic 6
System Mechanic® 6 professional
Find and fix problems
Antivirus Protection
Protection from viruses, trojans, worms, and more
Internet Firewall
Protection against Internet threats
Search and Recover⢠3
Recover deleted data
DriveScrubber® 2
http://www.iolo.com/sm/
2006-09-18 09:50:49 · answer #3 · answered by Anonymous · 0⤊ 1⤋
Reinstall OS
don't go online without a hardware firewall then do all OS upgrades and upgrade antivirus.
Stop going to those porn sites
2006-09-18 09:27:11 · answer #4 · answered by Dennis K 4 · 0⤊ 0⤋
download SpyBot Search and Destory and Avast Anti-Virus system. run them and your problems should be solved in a flash!
Good Luck!
2006-09-18 09:27:17 · answer #5 · answered by Kev32189 3 · 0⤊ 0⤋
this sure doesn't sound like a new computer. I would take it back if it were me. New computers come with various "viruses" (aka spyware) installed at the manufacturer if you can believe it.
2006-09-18 09:28:00 · answer #6 · answered by marty m 2 · 0⤊ 0⤋
try www.pcpitstop.com
run a scan on your computer for free and see all programs that are running.You can see what each one does,and remove the ones that may be spyware.
2006-09-18 09:31:51 · answer #7 · answered by Anonymous · 0⤊ 0⤋
Try running this free anti virus
http://free.grisoft.com/doc/1
2006-09-18 09:26:15 · answer #8 · answered by Anonymous · 0⤊ 0⤋
you need 'panda anti virus', that is powerful,, when panda finish, you can unistall it, because panda make the pc slow
2006-09-18 09:39:17 · answer #9 · answered by luygghi 4 · 0⤊ 0⤋