My ipod is very scratched up and it is my fault it isnt working(I dropped it ) but I am within my warrenty period. Even though it is my fault it isnt working, can I still get it repaired? I went to there website and it says that as long as it is within the 1 year warenty you can get sent a fixed one..but mine is scratched and stuff and they dont say anything about that. Can someone help me out. Should I send it in or will they just send my broken one back to me?
2006-09-18 08:21:58 · 5 answers · asked by Yaknow 2 in Consumer Electronics ➔ Music & Music Players
postive it is be-yond my own repair. First the battry life kept getting shorter and shorter then it wouldnt transfer songs..and now it doent come in at all. I have retored it so many times, but it is just dead now...I cannot repair it myself.
2006-09-18 11:04:25 · update #1
Yes you can. Check all your information on your warranty. I had recently bought a new warranty before my old one expired even though my ipod was screwed up royally. I had to register my info and then contact Apple. What they do is they send you a special box that you put your ipod in and then you ship it back out to them. If it isn't ingraved then it should arrive back at a minimum of one week. It takes a week or so longer if you have it ingraved. Check that apple website for more details. Good Luck!
2006-09-18 08:31:43 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Well, where'd you get it? I broke mine too (just after warrenty ended) and i bought it from best buy, i called em' gave them some information about the iPod and myself, they then promply told me the warrenty was over, but, if i had broken it earlier it wouldve been replaced. But that depends where you bought it, if you dont remember or something else, e-mail or call apple.
2006-09-18 12:57:33 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Call Apple, write to apple, email apple.
Why would anyone on here know better than the manufacturer?
2006-09-18 08:27:39 · answer #3 · answered by p_rutherford2003 5 · 0⤊ 0⤋
What is the problem? Try the 5 R's and look around on the support pages. http://www.apple.com/support/ipod/five_rs/ Do not say I think I broke it try to distort the problem to make it theirs not yours.
2006-09-18 10:44:47 · answer #4 · answered by firemandan900 6 · 0⤊ 0⤋
hey, i went to the apple shop today and they can fix it if it dosn't have any dents on it, if it doesn't look like you dropped it then say that it just stoped working! lmao hope you can get it fixed!!
2006-09-18 08:32:38 · answer #5 · answered by james 2 · 0⤊ 0⤋