im trying to print something that i need for tomorow, and whenever I tell it to print, it just keeps on taking paper and like printed random stuff on it (hearts, smiley faces, upside down question marks) and its really wasteing alot of paper, what can i do to make my thing print, ive already tried shutting it off and on...
2006-09-18 05:48:27 · 15 answers · asked by Dana 2 in Computers & Internet ➔ Hardware ➔ Printers
reset the drivers for it if it is a plug and play computer which means it uses a usb cord to connect it to the computer then it is plug and play un plug the usb cord let it sit till comuter regognizes its gone then restart computer then after system is fully up plug back in the usb cord if it is not plug and play go to "control panel" click on icon called "system" go to the tab marked "hardware" click on the button labelled "device manager" once device manager is open it should show a list of types of equipment. Click the plus sign beside "printers" and right click the name of your printer and select uninstall. once this is complete reboot computer it will then reinstall drivers. if this doesnt work email me. i will walk your through more complex steps
2006-09-18 05:55:16 · answer #1 · answered by timothy f 2 · 0⤊ 0⤋
I have DeskJet 930c which behaves the same as yours if I interrupt a print in progress to try to change paper feed or pull a partially printed sheet out when it seems to have stalled. First remove paper from feed tray, then click on the little printer icon at the bottom of your screen; on the popup options menu click on delete all printer jobs-make sure your printer is on. Once all printer tasks are cleared, shut off the printer, then restart your computer. Refill the paper tray and turn on the printer- it should be cleared and back to normal.
2006-09-18 14:44:08 · answer #2 · answered by edav58 1 · 0⤊ 0⤋
Your computer thinks it is printing to a different printer. Make sure that printer is selected in your print options. That should fix it. If not:
Make sure you have the right printer driver installed.
2006-09-18 12:50:54 · answer #3 · answered by WendyD1999 5 · 0⤊ 0⤋
sounds like the drivers have been damaged or the spooler in windows is damage this is the software the transfers the info to the printer.
i would advise reinstalling the software for the printer using the cd. but first unistall the software, from add/remove programs in control pannel via the start menu.
hope this helps
Paultech.
2006-09-18 12:50:51 · answer #4 · answered by Paultech 7 · 0⤊ 0⤋
What are u trying to print? Sounds like software not configured for that printer.
2006-09-18 12:53:05 · answer #5 · answered by pepper 2 · 0⤊ 0⤋
Sounds like you need to reload the drivers on the computer or reset the machine by totally disconnecting it from the power and then letting it sit a few and plugging it back in.
2006-09-18 12:50:49 · answer #6 · answered by fesspoint 3 · 0⤊ 0⤋
delete the printer from ur computer add/remove programs and delete everything that has to do with ur printer....what has happen is sometime in the pass u qeued ur printer spool to copy those hearts and stuff u r getting now so ur spool is programed for clip art....if u delete ur printer and take it completely out and reprogram this should take care of ur problem ....but also while u at it go http://hewlett-packard/support/hpdeskjet960c.com..and get ur updates for ur printer because this will help ur spooling
2006-09-18 12:57:20 · answer #7 · answered by rickunlimited1952 4 · 0⤊ 0⤋
OK you're going to delete your printer out of your computer and then re-install be sure to restart your computer and also unplug your printer from power for at least 20 seconds then then restart
2006-09-18 12:53:30 · answer #8 · answered by milton1007 4 · 0⤊ 0⤋
Sounds like your problem is an incorrect driver.
Uninstall it (from Control Panel/Printers) and reinstall it with the correct software and/or drivers.
2006-09-18 12:52:42 · answer #9 · answered by Ken G 4 · 0⤊ 0⤋
unplug the printer, let it sit for about a minute and plug it back it, don't just turn it off, unplug it. also., restart your computer to clear out your printer memory. After all is said and done you should be all set.
2006-09-18 12:51:07 · answer #10 · answered by Piggotthill 2 · 0⤊ 0⤋