I have an iBook OSX 10.4.7 and at random times my computer will just shut down.?

Question

It, at times, will also leave the screen completly black although I can see, at an angle, what I had on the screen. I checked to see if the automatic shut down scheduling was on, its not. Can anyone tell me what to do? Send it in to Apple? I have ran the disk aid and everything checked out. Help!

Answer 1

Hi there...consider also checking your settings on the Energy Saver panel...look at the slider setting in the 2nd row that "Put the display to sleep when the computer is inactive for: ".

I know that this is a known issue with new Macbooks, but not the iBooks. I'll include the news article below if you have a Macbook rather than an iBook.

If you do have an iBook also consider posting your question in the free Apple Discussion forum for iBook: http://discussions.apple.com/category.jspa?categoryID=130

There are many advanced Mac users who should be able to help you resolve this problem if you have an iBook.

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Here's the newbreak about this problem:
http://www.appleinsider.com/article.php?id=2024

Apple to repair shutdown-plagued MacBooks under warranty

September 7, 2006
By Katie Marsal
Published: 07:00 PM EST

Apple Computer has acknowledged that a problem exists with some of its Intel MacBooks where the notebook computers may intermittently shut down, but has vowed to fix those systems free of charge.

"Some MacBooks may shut down intermittently under normal use," the Mac maker wrote in a memo to some of its service providers this week. "If this issue occurs on your customer's MacBook and the computer meets certain requirements, Apple will cover replacement of the affected parts under warranty."

For more details on the repair program, Apple told providers to check this knowledge base article, which ironically contains only the following line: "If your MacBook is shutting down intermittently, please contact AppleCare for service."

Complaints from disgruntled owners of the 13-inch widescreen notebooks began pouring into online forums in recent weeks, all claiming that their new Apple notebooks would "randomly" lose power and shut down. The uproar also fueled the creation of a Web site purely dedicated to bringing attention to the issue, appropriately titled MacBookRandomShutdown.com.

In its memo to service providers, Apple mandates that affected MacBooks be repaired with a matching logic board and heatsink set. This new logic board and heatsink combo part should be available to service providers by the end of this week, the company said.

In the meantime, Apple is channeling all "business-critical" MacBook repairs through its Austin, Texas repair depot for a faster turnaround times. Individual customers who filed complaints with AppleCare have also been able to send their machines into the depot, but some have been waiting in excess of one week to get their computers back.

Answer 2

I had the comparable concern. It appears like your computing gadget is overheating. just to envision, in case you have it in a cabinet, take it out. Then take the side panel off and use it for as long as you go with. If it maintains to be on longer than that's now, that is an overheating difficulty. If it incredibly is the priority, do no longer pass away the conceal off somewhat of addressing the priority. that is no longer sturdy for the computing gadget. somewhat, take the warmth sink off of your processor, sparkling it thoroughly, then given which you would be waiting to verify your processor sparkling each and all the previous paste off the appropriate of it, then reapply some new thermal paste to it. I used "Arctic Silver Thermal Paste" on mine. All you go with is the dimensions of a grain of rice on your processor then smear it gently throughout all facets.

Answer 3

Are you sure the display isn't just going to sleep?